Full Time Sales Associate

United Bank; Cayce (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Sales Associate to enhance customer experiences and drive business success. This role involves performing daily branch operations, ensuring efficient transaction processing, and promoting the Bank's products and services. The ideal candidate will thrive in a team environment, possess excellent communication skills, and demonstrate a sales-oriented approach. Join a company that values its people and fosters a culture of respect and shared purpose, making a meaningful impact in the communities it serves.

Qualifications

• High school diploma or equivalent required.
• Successful completion of the Bank’s in-house Sales Associate Training Program.

Responsibilities

• Perform daily branch and customer service duties.
• Ensure delivery of excellent customer service throughout the Bank.

Skills

Customer Service

Sales-Oriented Professional Demeanor

Communication Skills

Attention to Detail

Flexibility on Work Schedule

Education

High School Diploma or Equivalent

Bank’s In-House Sales Associate Training Program

Tools

Microsoft Office Products (Word, Excel)

Core Banking System

Job description

JOB SUMMARY:
The Sales Associate is responsible for performing daily branch and customer service duties; providing customers with efficient and accurate transaction processing; promoting business by providing quality customer service and handling routine customer inquiries; providing customer referrals for products and services and must have the ability and desire to interact in a team environment and be willing to contribute to team goals.

RESPONSIBILITIES:

1. Operate with accuracy and efficiency with core banking systems and processing transaction with a sales associate cash drawer.
2. Balance assigned cash daily and maintains strict adherence to security procedures and sole control of cash drawer and assigned cash limits.
3. Adhere to cash differences/controllable losses policy.
4. Identify customers, by understanding and obtaining proper documentation of identification, obtains and/or verifies endorsements/payees, cash and checks/withdrawals/transfers and obtains supervisor approval for authorization at bank-established cash limits, including the determination of the availability of sufficient funds, exclusion of stop payments and holds.
5. Comply with all department and company policies, procedures, and overall security.
6. Prepare mandatory currency transaction reports and monetary instrument logs in compliance with Bank Secrecy Act regulations, including adhering to KYC, OFAC, and Information Security policies and procedures.
7. Contribute to the responsibility in meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans.
8. Ensure delivery of excellent customer service throughout the Bank by adhering to sales and service standards.
9. Promote and maintain positive relationships with all internal and external customers.
10. Responsible for keeping current and being knowledgeable in order to communicate the Bank’s products and services to clients.
11. As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled hours.

Qualifications

SKILLS/QUALIFICATIONS:

1. High school diploma or equivalent.
2. Successful completion of the Bank’s in-house Sales Associate Training Program.
3. Previous customer service contact experience is highly desired.
4. Ability to demonstrate a sales-oriented professional demeanor.
5. Excellent communication skills required; Verbal and written communications skills in Spanish or additional language a plus.
6. Experience in handling money preferred.
7. Proficiency in Microsoft Office Products (Word, Excel) required.
8. Understanding and working knowledge of appropriate core banking system is a plus.
9. Detailed oriented.
10. Professionalism and confidentiality are essential.
11. Flexibility on work schedule as business needs arise.

KEY COMPETENCIES

1. Sitting and standing for extended periods of time.
2. Ability to operate a computer keyboard, mouse, and other computer components.
3. Ability to reach over teller counter or desk area to receive customer transaction documents.
4. Ability to lift and carry up to twenty pounds.
5. Ability to converse and exchange information with all levels of staff within organization.
6. Ability to observe, perceive, identify, and translate data.

Company Profile

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here .

At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.