Full Time Senior Retail Client Advisor

James Perse; Beverly Hills (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

JAMES PERSE in Beverly Hills is seeking a full-time Client Advisor to deliver exceptional service and uphold store standards while meeting sales targets. The Senior Client Advisor builds strong client relationships, manages communications, and ensures outstanding customer experiences across all interactions.

The role requires experience in a luxury retail environment, daily operations across seven days, and a high school diploma or GED with college degree preferred.

Qualifications

• Experience in a retail/boutique store dealing with high-end goods and clientele-oriented sales.
• Open scheduling availability for seven days a week based on business needs.

Responsibilities

• Achieve daily, monthly, and annual sales targets.
• Establish relationships with clients and manage communication consistent with James Perse.
• Ensure the highest standards of client service are maintained at all times.
• Maintain the selling floor, merchandise and store standards.
• Participate in special events and/or projects as needed (i.e. Sample Sale, Physical Inventory).
• Adhere to all store and company procedures while maintaining operational and client experience excellence.
• All other duties as assigned.

Skills

Retail experience

Client relationships

Sales targets

Open scheduling

Education

High School Diploma or GED

College Degree preferred

Job description

JAMES PERSE IS CURRENTLY HIRING A FULL TIME CLIENT ADVISOR FOR OUR BEVERLY HILLS LOCATION

OBJECTIVE OF THE POSITION

The Senior Client Advisor is responsible for achieving all objectives set forth by the company. They are responsible for providing excellent customer service and adhering to visual merchandising and operational standards.

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

• Achieve daily, monthly, and annual sales targets.
• Establish relationships with clients and manage communication consistent with James Perse.
• Ensure the highest standards of client service are maintained at all times.
• Maintain the selling floor, merchandise and store standards.
• Participate in special events and or projects as needed (i.e. Sample Sale, Physical Inventory, etc.).
• Adhere to all store and company procedures while maintaining operational and client experience excellence.
• All other duties as assigned.

REQUIRED SKILLS, KNOWLEDGE, EXPERIENCE

Education

• High School Diploma or GED required.
• College Degree preferred.

Experience

• Prior experience in a retail/boutique store dealing with high-end goods, and clientele-oriented sales.
• Experience working in retail environment(s) with 7 days a week operation, which require open scheduling availability based on business needs.

PAY TRANSPARENCY

This position pays $20.00 per hour plus commission on personal net sales.

JAMES PERSE was founded over 20 years ago in Los Angeles, California by its eponymous designer. James’ signature design philosophy and aesthetic – the pairing of elegance and sophistication with simplicity and comfort – is borne from his passion for minimalist architecture and (as a Los Angeles native) his intimate familiarity with west coast indoor / outdoor living and the casual clothing inspired by it. This approach has been applied to each step in developing the JAMES PERSE brand, which has become synonymous with Southern California life and style.

At the Company’s inception, James’ mission was to bring an elevated look and feel to unique baseball caps and basic tees. Two decades later, the Company has expanded to producing full lines of its famously soft and meticulously constructed modern classics for men and women, as well as home furnishings, accessories, and limited edition goods. Our collections are sold in over 40 JAMES PERSE boutiques, as well as in fine department and specialty stores around the world.

Our employees are smart, creative, passionate, and service-driven individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences, and support policies and practices that prohibit discrimination against any person because of race, color, national origin, religion, gender, gender identity, age, marital status, disability, sexual orientation, or any other characteristic protected by applicable law.

JAMES PERSEoffers competitive benefits packages, including health, dental, and vision insurance, life insurance,short-term andlong-term disability insurance,flexible spending accounts,an employee assistance program, paid vacation,paid sick time,a retirement savings planwith company match,and a generous employee discount.

We appreciate your interest in our company and look forward to hearing from you.