Full Time Retail Sales Supervisor (George Bush Intercontinental Airport)

International Shoppes; Houston (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player seeks a dynamic Retail Sales Supervisor to lead operations at Houston's George Bush Intercontinental Airport. This exciting role involves managing sales associates, ensuring exceptional customer service, and driving sales in a fast-paced environment. With a strong emphasis on professionalism and teamwork, you'll be responsible for coaching staff and maintaining store standards. Join a company that values dedication and offers a supportive atmosphere where your contributions will make a difference. If you're passionate about retail and customer service, this is the perfect opportunity for you!

Benefits

$500 Sign-On Bonus

Professional Development Opportunities

Team Building Events

Qualifications

• 3 years of retail experience and 1 year in a supervisory role required.
• Excellent interpersonal skills and ability to work in fast-paced environments.

Responsibilities

• Manage store operations and supervise sales associates.
• Ensure high levels of customer service and adherence to regulations.

Skills

Customer Service Skills

Sales Skills

Interpersonal Skills

Teamwork

Coaching & Counseling

Education

3+ years of retail experience

1+ year of supervisory experience

Customer service experience

Job description

Full Time Retail Sales Supervisor (George Bush Intercontinental Airport)

$500 SIGN ON BONUS FOR JOINING OUR TEAM! (Details to Follow)

Company Synopsis:
International Shoppes is a duty-free and specialty retailer that has operated airport retail and duty-free facilities since 1951. Our Company is all about delivering the best service and product assortment to the traveling public.

We are currently located in major airports including New York's JFK, Boston's Logan, Washington DC's Dulles, Baltimore's Thurgood Marshall, Connecticut's Bradley, and Houston's George Bush Intercontinental Airport.

Summary:
We are seeking a Full Time Retail Sales Supervisor, who will be responsible for the complete operation of designated areas. Work with Terminal/Department management and associates to drive sales and ensure high levels of customer service.

Responsibilities:

• Manage the store in the absence of management, demonstrating outside sales and customer service skills.
• Supervise sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, and cash register operations (POS).
• Adhere to U.S. Customs regulations and all company policies and procedures.
• Ensure client concerns are solved professionally.
• Administer coaching & counseling, corrective actions, and proper documentation to associates when needed.
• Act as role models of professionalism, ethical behavior, and effective decision making at all times.
• Delegate tasks and follow up to ensure task completion.
• Observe and provide feedback on Associate performance.
• Motivate associates to perform at a high level.
• Train employees to interact with clients in a professional manner.

Education & Experience:

• Minimum of three (3) years of retail experience.
• Minimum of one (1) year of supervisor/manager experience.
• Minimum of one (1) year of previous customer service or selling experience.
• Ability to work in a fast-paced environment.
• Excellent Interpersonal Skills (examples are: active listening, verbal communication, assertiveness).
• Bi-lingual skills a plus (Arabic, Spanish, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish).

Requirements:

• Must present a professional appearance while interacting with clients.
• Must be a team player.
• Must participate in semi-annual inventory.
• Must pass airport security background checks.

Physical Requirements:

• Must be able to lift up to 25lbs.
• Must be able to stand and/or walk for eight hours per shift.
• Must be able to bend, kneel, and stoop.

We are an Equal Opportunity Employer. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employees for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Internet Publishing