Full-Time Retail Sales Representative

Wireless Vision LLC; Vienna (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team as a Retail Sales Representative where your passion for technology and customer service will shine! In this role, you will represent a leading wireless brand, engaging with customers to meet their needs and exceed sales goals. You'll have the opportunity to participate in exciting marketing efforts, assist with store operations, and contribute to a positive team environment. This is a fantastic opportunity for those who thrive in fast-paced retail settings and are eager to grow their careers in a supportive company that values development and offers competitive benefits. If you're energetic, professional, and love connecting with people, this role is for you!

Benefits

Competitive paid time-off program

Medical, dental and vision benefits

401k match

Phone service discounts

Development and growth opportunities

Qualifications

• Minimum of 6 months experience in retail or customer-focused environments.
• Excellent written and verbal communication skills.

Responsibilities

• Provide exceptional customer service and exceed monthly revenue goals.
• Assist with store operations and ensure compliance with company policies.

Skills

Customer Service

Sales Skills

Communication Skills

Teamwork

Marketing

Education

High School Diploma/GED

Job description

Full-Time Retail Sales Representative

T-Mobile Premium Retailer – Wireless Vision

Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Then a Retail Sales Representative role with Wireless Vision would be a perfect fit for you.

In this role, you will represent the T-Mobile brand and meet customers’ wireless needs. As a member of the store team, you will work as a team to meet both personal and company goals!

Your Talents:

1. Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.
2. Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics.
3. Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
4. Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
5. Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
6. Complete accurate paperwork and transactions according to company policies and procedures.
7. Share customer experience with the rest of your team, including Management.
8. Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.
9. Assist customers with service activations, changes and bill payments, respond to billing inquiries, equipment replacement, sell accessories and process price plan changes and upgrades.
10. Build customers' confidence by making their experience comfortable and simple while meeting their needs.
11. Engage in service selling and right fitting the customer with the appropriate total technology solution.
12. Assist in other tasks, duties, or projects as assigned by management.

Your Experience:

1. Minimum of 6 months experience in retail or another environment with a strong customer focus.
2. Professional, energetic and positive attitude.
3. Excellent written and verbal/interpersonal communications skills.
4. Flexible scheduling availability.
5. Completed High school diploma/GED.
6. Bilingual preferred in certain locations.
7. Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
8. Must be able to move and/or lift up to 25 pounds.

What We’ll Offer:

1. Competitive paid time-off program
2. Medical, dental and vision benefits
3. 401k match
4. Phone service discounts
5. Development and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace.