Full-Time Retail Sales Associate — Customer Focus

Goodwill North Central Texas; Arlington (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Company paid basic term life

Paid Time Off

voluntary dental

vision

STD

LTD

401(k)

Job summary

Goodwill North Central Texas is seeking a store associate to manage the point-of-sale system and assist customers on the sales floor. You will handle cash, operate the POS terminal, and ensure accurate pricing and transactions, while delivering friendly, efficient service.

This role requires at least 1 year of customer service experience, basic math skills, and clear communication. Flexible schedule with store hours seven days a week.

Qualifications

• A minimum of 1 year of experience in a work or educational setting demonstrating the ability to interact positively with the public or team.
• One year of customer service experience dealing with the public is preferred.
• Must be proficient in basic math, able to read and write; operate computerized equipment (POS, credit card draft terminal, pricing system); meet quotas; make pricing decisions based on quality of product.
• Ability to communicate clearly with customers and associates.

Responsibilities

• Manage POS (Point-of-Sale) system, credit card terminal, and cash accurately; and answer telephones.
• Provide excellent customer service (friendly, courteous, attentive), greeting customers within seconds of arrival; assist customers on sales floor to select and locate merchandise.
• Assist with maintenance of hangers, and sizing of textiles on sales floor; return empty racks and carts to production area; and restock depleted merchandise.
• Responsible for the overall appearance of the sales floor; performs all necessary cleaning functions in all areas of the store.
• Open availability of schedule preferred (Store open 7 days a week, 8 AM through 7 PM).

Skills

Customer service

POS systems

Cash handling

Math proficiency

Communication

Tools

POS terminal

Job description

Goodwill North Central Texas is seeking a store associate to manage the point-of-sale system and assist customers on the sales floor. You will handle cash, operate the POS terminal, and ensure accurate pricing and transactions, while delivering friendly, efficient service.

This role requires at least 1 year of customer service experience, basic math skills, and clear communication. Flexible schedule with store hours seven days a week.