Full-Time Retail Associate — Donor Service & Merchandising

GOODWILL IND OF THE CHESAPEAKE INC; Baltimore (MD); On-site; USD 19,000 - 22,000; Full time

Job summary

Goodwill Industries of the Chesapeake is seeking a Retail Associate to support daily store operations, including customer service, donation intake, merchandise processing, and sales floor support.

This hands-on, team-based role is ideal for someone who enjoys staying active and making a positive impact in the community. The position is full-time with weekend availability required, including Saturdays and Sundays, and offers opportunities for growth within the organization.

Qualifications

• High school diploma or equivalent preferred.
• Customer service, retail, or material handling experience preferred.
• Able to read clothing tags and labels in English.

Responsibilities

• Greet and assist customers and donors in a professional, friendly manner
• Help donors unload items, issue donation receipts, and maintain accurate records
• Support merchandise production by sorting, pricing, and tagging goods
• Stock and maintain organized sales floor and backroom areas
• Operate a cash register and POS system accurately
• Assist with daily opening, closing, and recovery tasks
• Support fundraising initiatives and uphold Goodwill’s mission
• Follow safety, cleanliness, and housekeeping standards

Skills

Customer service

Teamwork

Communication

Flexibility

Education

High School Diploma or Equivalent

Job description

Goodwill Industries of the Chesapeake is seeking a Retail Associate to support daily store operations, including customer service, donation intake, merchandise processing, and sales floor support.

This hands-on, team-based role is ideal for someone who enjoys staying active and making a positive impact in the community. The position is full-time with weekend availability required, including Saturdays and Sundays, and offers opportunities for growth within the organization.