Full-time Quality Assurance Manager

SIFFRIN INC; Massillon (OH); Hybrid; USD 47,000 - 57,000; Full time

Job summary

SIFFRIN INC is seeking a detail-oriented Quality Assurance Manager to oversee compliance, records management, documentation integrity, and regulatory readiness across developmental disabilities programs in Massillon, OH. This role focuses on audits, Medicaid billing accuracy, and collaboration with leadership to reduce risk.

The candidate will coordinate regulatory documentation, manage records, prepare reports, and support inspections, with a hybrid work environment and opportunities for

Qualifications

• Experience in QA, compliance, and healthcare administration.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency with Excel, Word, Outlook, databases and EHR systems.

Responsibilities

• Conduct documentation and compliance audits.
• Monitor Medicaid billing accuracy and documentation integrity.
• Manage records retention, organization, and audit readiness.
• Review incidents, identify trends, and support corrective actions.
• Coordinate enrollments, authorizations, and regulatory documentation.
• Prepare reports, track performance metrics, and support inspections.
• Partner with leadership to improve processes and reduce compliance risk.

Tools

Excel

Word

Outlook

Databases

EHR systems

Job description

Job Details: Job Location: Stark Office - Massillon, OH 44646, Salary Range: $52,000.00 - $52,000.00 Salary/year, Full-Time | Exempt

Siffrin is seeking a detail-oriented Quality Assurance Manager to oversee compliance, quality assurance, records management, documentation integrity, and regulatory readiness across our developmental disabilities programs.

What You'll Do

• Conduct documentation and compliance audits.
• Monitor Medicaid billing accuracy and documentation integrity.
• Manage records retention, organization, and audit readiness.
• Review incidents, identify trends, and support corrective actions.
• Coordinate enrollments, authorizations, and regulatory documentation.
• Prepare reports, track performance metrics, and support inspections.
• Partner with leadership to improve processes and reduce compliance risk.

What We're Looking For

• Experience in Quality Assurance, Compliance, Healthcare Administration, Records Management, Medicaid Programs, or Developmental Disabilities Services.
• Strong analytical, organizational, and problem-solving skills.
• Proficiency with Microsoft Excel, Word, Outlook, databases, and electronic record systems.

Preferred Experience

• DODD and ODM regulations
• Medicaid Waiver Programs
• Audit, survey, or accreditation preparation
• County Board developmental disabilities services

Key Skills

• Quality Assurance
• Compliance
• Records Management
• Healthcare Compliance
• Medicaid Billing
• Internal Audits
• Regulatory Compliance
• Documentation Review
• Incident Management
• Continuous Improvement
• Data Analysis
• Risk Management
• Audit Readiness
• EHR
• Process Improvement

Why Join Siffrin?

• Hybrid work environment
• Meaningful, mission-driven work
• Collaborative team culture
• Professional growth opportunities
• Opportunity to improve quality outcomes for individuals with developmental disabilities