Full-Time Propane Cylinder & Customer Service Specialist

Enderby Gas Inc; Sanger (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401K

Clothing allowance

Job summary

Enderby Gas, Inc. in Sanger, TX is hiring a Customer Service Representative who will also serve as a Cylinder Dispenser Operator to join our team and deliver high-quality service.

The role combines front-line customer support with propane filling and safe cylinder dispensing, in a fast-paced environment. Requirements include a high school diploma, prior telephone customer service experience, strong communication, basic computer skills, and Railroad Commission Certification.

Qualifications

• High school diploma or equivalent.
• Experience in telephone customer service or a related role.
• Strong verbal and written communication skills.
• Ability to work effectively in a fast-paced environment with minimal supervision.
• Basic computer proficiency and familiarity with customer account management systems.
• Railroad Commission Certification must be completed.

Responsibilities

• Respond promptly and professionally to customer inquiries via telephone and other channels.
• Resolve customer issues and complaints by researching answers and providing solutions.
• Process customer orders accurately and keep account information up to date.
• Maintain detailed records of customer interactions and feedback for improvement.
• Collaborate with other departments to address customer needs and improve service delivery.
• Operate bottle station equipment following safety guidelines.

Skills

Telephone customer service

Clear communication

Fast-paced environment

Computer literacy

Education

High school diploma

Railroad Commission Certification

Tools

Point-of-Sale system

Job description

Enderby Gas, Inc. in Sanger, TX is hiring a Customer Service Representative who will also serve as a Cylinder Dispenser Operator to join our team and deliver high-quality service.

The role combines front-line customer support with propane filling and safe cylinder dispensing, in a fast-paced environment. Requirements include a high school diploma, prior telephone customer service experience, strong communication, basic computer skills, and Railroad Commission Certification.