Full-Time Pawnshop Sales Associate

FirstCash, Inc.; Durham, Northern (NC, KY); Hybrid; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life insurance

Supplemental benefits

Earned Wage Access

Unlimited commission

Paid vacation

Sick time

Employee discounts

Tuition reimbursement

401k plan

Pet insurance

Job summary

FirstCash Holdings, Inc. is seeking a driven Full-Time Retail Sales Associate for our pawn store locations in the United States. The role offers hourly pay plus commissions and a benefits package designed to reward performance and reliability.

You will greet customers, process sales and loans, maintain floor presentation, and ensure accurate cash handling while delivering excellent service. Flexible schedules and ongoing training support career growth.

Qualifications

• Customer service experience in a retail or pawn setting preferred.
• Cash handling and basic math proficiency required.
• Ability to multitask in a fast-paced environment.
• Team-oriented with strong communication and problem-solving skills.
• Experience in sales and customer interactions a must.
• Familiarity with POS systems is a plus.

Responsibilities

• Greet and engage customers to build rapport and offer financial solutions.
• Process sales and loan transactions per established policies.
• Maintain a clean, stocked sales floor and appealing merchandise displays.
• Handle cash and negotiables in line with company procedures.
• Answer customer inquiries by phone and in person as per standards.
• Explain legal aspects of pawn and buy transactions to customers.

Skills

Customer service

Cash handling

Multi-tasking

Team-oriented

Retail sales

POS systems

Education

High School Diploma, GED, or equivalent

Tools

POS systems

Job description

FirstCash Holdings, Inc. is seeking a driven Full-Time Retail Sales Associate for our pawn store locations in the United States. The role offers hourly pay plus commissions and a benefits package designed to reward performance and reliability.

You will greet customers, process sales and loans, maintain floor presentation, and ensure accurate cash handling while delivering excellent service. Flexible schedules and ongoing training support career growth.