Full Time/ Part Time Room Service Server

Cruiseport Gloucester; Gloucester (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Room Service Server to enhance guest experiences. In this role, you will assist in the Food & Beverage operations, ensuring that room service is efficient and pleasant. Your responsibilities will include preparing and organizing trays, maintaining cleanliness, and providing excellent customer service. This position offers a dynamic work environment where teamwork is essential, and you will have the opportunity to contribute to a positive guest experience. If you are a self-motivated individual with a passion for service, this is the perfect opportunity for you.

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Sick Leave

Qualifications

• 1+ year of serving experience in a hotel environment preferred.
• Ability to read, write, understand, and speak English.

Responsibilities

• Assist in the operations of Food & Beverage and room service.
• Maintain cleanliness and hygiene in the room service area.

Skills

Customer Service

Communication Skills

Teamwork

Attention to Detail

Time Management

Education

High School Diploma

Job description

Full Time/ Part Time Room Service Server

Join to apply for the Full Time/ Part Time Room Service Server role at Cruiseport Gloucester

Job Description

Department: Food and Beverage
Reports to: 1606 Restaurant & Bart General Manager
Purpose: To assist in the operations of Food & Beverage. Will function as an attendant in room service. Will tend to any tasks needed to assure a pleasant and efficient guest experience.

Essential Functions:

1. Stock glassware, sugar caddies, prepare roll ups, be sure all trays and mats are clean in room service area.
2. Filling and replenishing ice in room service area.
3. Set up and organize room service trays with necessary items as directed by management.
4. Assist service staff with any restocking of food products, utensils, or table set-ups during busy times.
5. Maintain cleanliness by washing trays, wiping down all doors, chairs, tables, and surfaces in room service area.
6. Follow hygiene guidelines and adhere to company uniform and standards of appearance policy.
7. Must be knowledgeable in all menu items.
8. Provide courteous service to our guests and be cordial to all team members.
9. Communicate effectively to guests and co-workers.
10. Clean and maintain all working areas and equipment.
11. Complete designated side work efficiently and thoroughly.
12. Undertake all reasonable tasks requested by supervisors.
13. Represent a positive working liaison with all other members of the kitchen and front of house staff.
14. Complete all listed opening and closing checklists, cleaning checklists, and duties related to shift.
15. Practice cleanliness and safety in all dining areas, liquor and wine storage areas.
16. Participate in daily staff meetings and department training meetings.
17. Assist in training new employees and helping others.
18. Assist team members as needed to promote a positive teamwork environment.
19. Assist in trash removal and proper removal of broken glass.

Hotel Specific Essential Functions:

1. Ability to stand for 8 hours' length of time.
2. Ability to walk and/or stand approximately 90% of shift.
3. Ability to lift 50 lbs.
4. Ability to bend frequently during a shift.
5. Ability to read, write, understand and speak English.

Experience And Skills:

1. High School Diploma.
2. At least 1 year serving experience required, hotel environment preferred.
3. Neat and professional appearance.
4. Positive, team player attitude.
5. Self-motivated individual.

Job Benefits:

You are eligible to participate in our company's Health and Welfare benefits, including Harvard Pilgrim Medical, Guardian Dental, and Colonial Whole or Term Life, Disability, Accident, and/or Cancer insurance plans. Beauport Hospitality Group offers an ongoing benefit of paid time off. Paid sick time will be accrued in accordance with Massachusetts state regulations (M.G.L.c.149,148C).