Full-Time Optical Sales & Patient Care Specialist

Shopko Optical; Faribault (MN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive wages & incentives

401K with match

Vacation Pay/Personal Day

Sick Pay

Employee Assistance Program

On the Job Training & Certification

Job summary

Shopko Optical is seeking a Full-time Optician in Faribault, MN to provide excellent patient and customer service in selecting, ordering and dispensing eyewear. You will support pre-screening and help prepare lab work orders, ensuring accuracy in billing and frame inventory.

The role offers on-the-job training, potential certification, and a benefits package. No experience is required; on-the-job training provided to the right candidate.

Qualifications

• Maintain license as required by State.
• High School Graduate or equivalent.
• To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules.
• Previous experience in an office and/or optical dispensing is preferred.
• Able to handle multiple customer interactions/phone calls at a time.
• Able to work with patient eyewear needs including analyzing prescriptions, repairs and lifestyle dispensing.

Responsibilities

• Provide excellent customer and patient service according to company and Optical Center standards.
• Analyze patient eyewear needs.
• Recommend specific lenses, lens coatings and frames to satisfy patient needs.
• Order and dispense eyewear accurately and professionally.
• Assist patients with proper frame repairs and adjustments.
• Show patients how to insert, remove and care for their contact lenses.
• Assist Optometrist with case histories and screenings.
• Explain promotions and special lens offerings to patients and customers.

Skills

Customer service

Phone multitasking

Eyewear knowledge

Communication skills

Education

High School Graduate or equivalent

Shopko OCE Certification

Tools

Cash register

Optical equipment

Job description

Shopko Optical is seeking a Full-time Optician in Faribault, MN to provide excellent patient and customer service in selecting, ordering and dispensing eyewear. You will support pre-screening and help prepare lab work orders, ensuring accuracy in billing and frame inventory.

The role offers on-the-job training, potential certification, and a benefits package. No experience is required; on-the-job training provided to the right candidate.