Full-Time Optical Sales & Patient Care Specialist

Shopko; Duluth (MN); Vor Ort; USD 22.000 - 31.000; Vollzeit

Benefits dieser Stelle

Vacation and holidays

Sick leave

Employee Assistance Program

On-the-job training and certification

Zusammenfassung

Shopko Optical in Duluth, MN is seeking a Full-time Optical Sales Associate to join our team. The role involves helping customers select eyewear, processing orders, and assisting with lens options and fittings. On-the-job training is provided, and no prior experience is required.

Responsibilities include customer service, frame selection, and collaboration with the Optical Lab for orders and repairs, with an emphasis on accuracy and patient care.

Qualifikationen

• High School graduate or equivalent.
• Maintain license as required by state.
• To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules.
• Previous experience in an office and/or optical dispensing is preferred.
• Able to handle multiple customer interactions/phone calls at a time.
• Able to work with patient eyewear needs including analyzing prescriptions, repairs and lifestyle dispensing.

Aufgaben

• Provide excellent customer and patient service according to company and Optical Center standards.
• Recommend specific lenses, lens coatings and frames to satisfy patient needs.
• Assist patients in selecting frames according to style and color, and ensure frames are coordinated with measurements and prescriptions.
• Order and dispense eyewear accurately and professionally.
• Assist patients with proper frame repairs and adjustments.
• Show patients how to insert, remove and care for their contact lenses.
• Assist Optometrist with case histories and screenings.

Kenntnisse

Customer service

Communication

Multi-tasking

Phone handling

Ausbildung

High School Diploma

Tools

Cash register

Optical equipment

Jobbeschreibung

Shopko Optical in Duluth, MN is seeking a Full-time Optical Sales Associate to join our team. The role involves helping customers select eyewear, processing orders, and assisting with lens options and fittings. On-the-job training is provided, and no prior experience is required.

Responsibilities include customer service, frame selection, and collaboration with the Optical Lab for orders and repairs, with an emphasis on accuracy and patient care.