Full-Time Optical Sales Associate - On-the-Job Training

Shopko Optical; Papillion (NE); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

On-the-job training

Vacation pay

Paid holidays

Personal day

Sick leave

Employee Assistance Program

Job summary

Shopko Optical in Papillion, NE is seeking a Full-time Optical Sales Associate to join our team. The role focuses on customer and patient service in selecting, ordering and dispensing eyewear, with on-the-job training provided.

No experience is required, and the position includes benefits such as vacation pay, holidays, sick leave, and on-site training leading to certification. You will assist with frame selection, lab orders, and basic billing while supporting the optometrist.

Qualifications

• High School Graduate or equivalent.
• State license maintained as required by state.
• Shopko OCE Certification requirements and calendar modules.
• Previous experience in an office and/or optical dispensing preferred.
• Able to handle multiple customer interactions/phone calls at a time.
• Able to analyze prescriptions, repairs and lifestyle dispensing.

Responsibilities

• Provide excellent customer and patient service according to company and Optical Center standards.
• Analyze patient eyewear needs and recommend lenses, coatings and frames to satisfy patient needs.
• Assist patients in selecting frames according to style and color, coordinated with measurements and prescriptions.
• Order and dispense eyewear accurately and professionally.
• Assist patients with frame repairs and adjustments and contact lenses.
• Assist Optometrist with case histories and screenings.
• Maintain knowledge of third-party plans and claims and explain promotions.
• Process medical billing information and balance accounts.
• Prepare work orders for Optical Lab and ensure proper merchandising of frame inventory.

Skills

Customer service

Multi-tasking

Prescriptions analysis

Communication

Cash handling

Education

High School Diploma or Equivalent

Shopko OCE Certification

Job description

Shopko Optical in Papillion, NE is seeking a Full-time Optical Sales Associate to join our team. The role focuses on customer and patient service in selecting, ordering and dispensing eyewear, with on-the-job training provided.

No experience is required, and the position includes benefits such as vacation pay, holidays, sick leave, and on-site training leading to certification. You will assist with frame selection, lab orders, and basic billing while supporting the optometrist.