Full Time - Operations - Community Manager - Heritage West

Omega Management Group; Andover (KS); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401K

Job summary

Omega Management Group is seeking a Residential Community Manager to maximize income and control expenses at the apartment community. You will oversee day-to-day operations of the management office and staff, ensuring the property is clean, well-maintained, and occupancy targets are met.

The role requires strong customer service and leasing skills, supervisory ability, and meticulous record-keeping. You will work within company guidelines to promote revenue and service residents while

Qualifications

• Must have strong customer service skills and ability to resolve resident, prospect, and vendor issues.
• Excellent communication skills with a professional phone manner and outgoing personality.
• Experience in leasing apartments and sales capabilities to meet occupancy goals.
• Prior supervisory experience or ability to direct staff.
• Ability to handle lease documents, paperwork, and accurate record-keeping.
• Experience with banking deposits and basic math related to rents and fees.

Responsibilities

• Maximize income and control expenses for the apartment community.
• Oversee day-to-day operations of the management office and staff.
• Maintain property condition, ensure cleanliness, and target occupancy.
• Promote rental revenue through resident service and sales initiatives.
• Adhere to company guidelines and policies in all situations.

Skills

Customer service

Communication

Sales skills

Supervisory skills

Office organization

Lease documentation

Education

High school diploma

Some college preferred

ARM or CAM preferred

HUD/LIHTC experience preferred

Job description

Come join the Omega Team for this exciting opportunity. We are looking to add a Community Manager with our team. The Residential Community Manager’s goal is to maximize the income and control the expenses at the apartment community. This position is responsible for the day-to-day operations and organization of the apartment management office and staff ensuring that the property is clean, in good repair and target occupancy is met. The Residential Manager shall exercise discretion within company guidelines in dealing with a wide variety of situations (i.e. promoting increased rental revenue, servicing residents’ needs, collecting rents and fees, maintaining the property, etc.).

Knowledge, Abilities And Other Qualities

• The ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations required
• The ability to think rationally beyond a specific set of instructions required
• The capability to work at a fast pace and with multiple tasks, perform duties while under pressure and meet deadlines in a timely manner, interact/communicate with other site employees, residents, visitors, and the public in a professional and pleasant manner required
• Legible penmanship and accurate typing skills required
• The ability to correctly deal with lease documents, fill out paperwork, and keep accurate records required
• The ability to work with figures and make bank deposits required
• The ability to compute rental amounts, prorates, discounts, percentages, and basic math computations required
• The capability to operate fax/copy machine, vacuum, telephone, typewriter, calculator, and to be computer literate or willing to be trained required
• Must have good customer service skills and be able to resolve resident, prospect, and vendor problems required
• Must have good communication skills and the ability to successfully interact with all types of people, a professional phone manner, an outgoing personality and the sales capability to lease apartments required
• Supervisory skills in order to direct, lead, and resolve employee disputes required
• The self-motivation to set and accomplish goals personally and for the team required

Omega Management Group provides a competitive salary and comprehensive Total Rewards package including health, vision, dental, 401K and more.

Omega Management Group emphasizes a team approach and fully expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives. The employee must adhere to all policies and procedures contained in the manuals issued by Omega Management Group and/or otherwise communicated verbally or in writing. Omega Management Group is an EOE.

Qualifications

Experience Training and Education

• Must have a high school diploma or equivalency, some college preferred
• Must have a minimum of one year of experience in management, sales, and/or office administration. Prior apartment management experience is preferred
• The ARM or CAM designations are preferred.
• HUD/LIHTC experience preferred