Full Time Office Assistant

Peoria Music Academy; Peoria (AZ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Free food & snacks

Opportunity for advancement

Job summary

Peoria Music Academy is looking for a receptionist to manage front desk operations and assist in client relations. Located in Peoria, Arizona, you will be the first point of contact for visitors and clients, ensuring a friendly and professional atmosphere.

Your role includes scheduling lessons, performing clerical duties, and achieving sales goals. Ideal candidates will possess strong customer service skills, attention to detail, and a willingness to learn. Join a team that values community and collaboration, helping to develop musical skills in a supportive environment.

Qualifications

• 1-3 years of relevant experience in an office setting is preferred.
• Must be self-motivated, proactive, and results-oriented.
• Prepared to pass a background check.

Responsibilities

• Serve as the receptionist for the Academy.
• Greet visitors and check in clients.
• Manage calendars and coordinate/schedule lessons, meetings, interviews, etc.
• Assist in the onboarding process for new hires.
• Achieve monthly sales and client retention goals.

Skills

Outstanding customer service

Strong sales skills

Proficiency with Microsoft Office

Proficiency with Google Suite

Attention to detail

Education

High school diploma or equivalent (GED)

Job description

Benefits

• 401(k)
• 401(k) matching
• Employee discounts
• Free food & snacks
• Opportunity for advancement

About Peoria Music Academy

At Peoria Music Academy, we’re not just teaching music; we’re creating harmony in families and communities. Our mission is to grow musical skills and appreciation through fun, consistent, and locally engaged programs. Working here is an opportunity to join a dynamic, locally owned small business where every note played contributes to something greater in our community.

We have two locations: employment will be at our Thunderbird location (8476 W Thunderbird Rd # 202 Peoria, AZ 85381) and/or our Union Hills location (8110 W. Union Hills, Suite #200 Glendale, AZ 85308).

Hours range from 9:00am - 8:30pm Monday - Fridays and Saturdays 9am - 3pm.

Start date is immediate.

What You Will Do

• Serve as the receptionist for the Academy.
• Greet visitors and check in clients.
• Answer phones, direct calls, and prepare messages.
• Prepare letters, memos, forms, and reports and process incoming and outgoing mail.
• Manage calendars and coordinate/schedule lessons, meetings, interviews, etc.
• Perform clerical duties including typing and maintaining filing systems.
• Operate office machines including copiers, scanners, phone/voicemail systems, and computers.
• Manage inventory of office supplies and merchandise.
• Communicate with teachers, staff and clients, handling questions and concerns.
• Assist in the onboarding process for new hires.
• Sales of merchandise, books, and other accessories in a POS.
• Achieve monthly sales and client retention goals.
• Perform other related duties as assigned.

Beyond the specifics of your role, you’ll also share in our universal expectations of the team (what we call “the band”):

Be always on stage: Approach every moment with presence and responsibility, embody our core values in every interaction, and understand the power of your role in shaping lives.

Deliver measurable results: Whether through student progress, family satisfaction, or program growth, focus on impactful outcomes.

Foster collaboration: Work in harmony with bandmates, families, and the community to create an environment of trust and support.

Who We’re Looking For

• Pursue impact and income. You’re driven by a desire to make a meaningful difference in the lives of others by providing outstanding customer service and strong sales skills.
• Are a lifelong learner. You’re constantly seeking knowledge, open to new ideas, and thrive in a fast-paced environment.
• Leverage technology for growth. You are proficient with Microsoft Office, Google Suite, and have a willingness to learn unfamiliar software.
• Communicate with clarity and confidence. You’re an organized communicator with an attention to detail.
• Take initiative. You’re self-motivated, proactive, and results-oriented.
• Collaborate and adapt. You work well with others, enjoy the collaborative process, and are comfortable with ambiguity.
• High school diploma or equivalent (GED) required.
• 1-3 years of relevant experience in an office setting is preferred.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Have a valid driver's license or adequate transportation to work.
• Prepared to pass a background check.