Full-time Medical Receptionist - Quarry Lake, Baltimore

Centers For Advanced Orthopaedics, LLC; Baltimore (MD); Hybrid; USD 21,000 - 34,000; Full time

Job summary

OrthoMaryland, a leading orthopedic practice in Baltimore, seeks a Full-time Medical Receptionist to greet patients, prepare visits, and ensure accurate billing information. You will manage check-ins/outs, verify insurance, and handle copayments with a patient-first approach.

As the face of our practice, you will maintain confidentiality, support scheduling, and collaborate with physicians, physician assistants, and staff to deliver excellent patient service every day.

Qualifications

• Ability to multitask effectively.
• Understanding of basic healthcare terminology.
• Ability to interact with healthcare professionals, patients, and insurers.
• Demonstrates strong customer service in daily interactions.

Responsibilities

• Check in and check out patients promptly and friendly.
• Answer questions to comfort patients.
• Discuss balances and collect copayments/balances.
• Verify insurance information and coordinate with staff.
• Keep staff informed of scheduling and patient details.
• Maintain HIPAA confidentiality.
• Demonstrate professional demeanor aligned with Core Values.
• Process copayments/balances and reconcile daily.
• Schedule with patient and provider calendars.
• Verify insurance eligibility requirements.

Skills

Multitasking

Healthcare terminology

Customer service

HIPAA compliance

Interpersonal communications

Scheduling

Job description

Full-time Medical Receptionist - Quarry Lake, Baltimore

Job Category: Human Resources

Requisition Number: FULLT002119

• Posted : October 6, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Baltimore, MD 21209, USA

Description

At OrthoMaryland, one of the oldest and most respected orthopaedic practices in the Baltimore metropolitan region, we pride ourselves on continuing a long tradition of providing excellent surgical and non-surgical orthopaedic care to our patients. Our team of 26 Orthopaedic Doctors/Physician Assistants offers appointments for the whole family, from pediatric to adult patients.We are committed to creating a practice that feels like family - for our patients and each other. We endeavor to treat every member of the OrthoMaryland family with respect, compassion, and a healing hand.

As a Front Desk team member, you are the face of our Orthopaedic practice. You are responsible for creating a welcoming atmosphere by greeting visitors and patients in a timely, friendly manner, preparing patients for their visit, and ensuring that all information necessary for the visit and billing process is complete and accurate. We entrust our patients into your hands!

Medical Office Receptionist Job Responsibilities and Duties include:

• Checks in and checks out patients in a timely, friendly manner
• Comforts patients by answering any questions they may have
• Discusses patient balances and collects Copayment/Balances
• Maintains patient accounts by verifying insurance information and coordinating with relevant staff members for payment and referral requirements
• Keeps doctors, physician assistants, medical assistants, and any other related staff abreast of scheduling, patient details, and potential service delays
• Protects patients' right to confidentiality; mandatory familiarity with HIPAA
• Exhibit strong customer service skills in daily interaction with the public, staff, and physicians in the performance of job duties
• Maintain a professional demeanor at all times, keeping the company's Core Values and Shared Purpose at the forefront of your actions
• Collaborating in the process to protect Patient Health Information
• Processing the collection of Copayments/Balances
• Scheduling with both the patient and provider schedules in mind
• Understanding and Verifying Insurance Eligibility and the requirements of those plans
• Responsibility for daily collection reconciliation
• Performs all other duties as assigned

Requirements:

• Must be able to multitask effectively; critical time management skills necessary
• Understanding of basic healthcare terminology
• Demonstrated ability to interact with healthcare professionals, patients, and insurance companies alike

Hourly rate range is $ 15.00 - $25.00. The final offer will depend on the candidate's experience.

Team Player

Works well as a member of a group

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.