Full-Time Medical Assistant – Patient Care & EMR Support

Health Point Family Care, Inc; Covington, Northern (KY, KY); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Annual Bonus potential

401k match

Life insurance

Job summary

HealthPoint Family Care in Covington, KY is seeking a clinical support staff member to assist providers, manage patient flow, answer routine questions, and document interactions in the EMR.

The role includes patient education, handling lab results, coordinating appointments, and supporting non-English patients with interpreters; a high school education and ability to work the stated schedule are required.

Qualifications

• Medical Office Experience Preferred
• Ability to work the schedule identified required

Responsibilities

• Providing proactive assistance to the provider.
• Maintain an efficient flow of patients.
• Answer routine questions and direct patients as needed.
• Documents all phone conversations in EMR.
• Supports the patient through the education and assistance of various drug programs and updates medication list and history at each visit if changes are noted.
• Provides education and support to patients and families as directed by the Provider.
• Makes appointments as needed and directed by the Provider.
• Coordinates use of telephonic interpreting services for non-English speaking patients.
• As directed by the Provider, assists with routine office examinations and procedures that may include administering injections, medications, vaccinations and blood draws. Documents all procedures in the patient’s chart.
• Documents all patient interaction, tracks and attaches laboratory and diagnostic test results to patient charts; communicates results and orders to patients as directed by the Provider.
• Manages medication requests according to Medication Refill process
• Processes lab work according to current protocol.
• Processes referrals, phone notes and fax orders for patients.
• Scans and preloads information from patient’s paper chart and any other paper information to patient’s electronic chart.
• Manages personal EMR desktop throughout the day for alerts, flags and documents.
• Monitors and helps to manage center providers’ EMR desktops
• Prepares, cleans and sterilizes equipment and exam rooms as established by standard safety and clinical protocols.
• Properly handles the disposal of infectious/hazardous waste, according to OSHA guidelines.
• Inventories and requests supplies.

Skills

Medical Office Experience

Schedule Flexibility

Education

High School

Job description

HealthPoint Family Care in Covington, KY is seeking a clinical support staff member to assist providers, manage patient flow, answer routine questions, and document interactions in the EMR.

The role includes patient education, handling lab results, coordinating appointments, and supporting non-English patients with interpreters; a high school education and ability to work the stated schedule are required.