Full-time Medical Assistant (Austin Area)

Aspire Allergy & Sinus; Westlake (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance.

Paid time off & 10 holidays

Free allergy testing & discountedTreat

401(k) + employer match

Employee rewards program

Job summary

Aspire Allergy & Sinus in Austin, TX is seeking a Medical Assistant to join our clinical staff. You will administer allergy tests and injections, record vitals and medical history, and support in-office procedures while delivering a superior patient experience.

This role also covers front-office tasks such as scheduling, insurance information processing, CT authorizations, and charting in the EHR. A valid driver's license and CPR are preferred.

Qualifications

• Must have basic knowledge of medical terminology.
• Must possess exceptional customer service skills.
• Must be able to effectively and clearly communicate with others to exchange information effectively.
• Must be able to administer injections (subcutaneous, intradermal, intramuscular).
• Must be able to manually take patient vitals.
• Must maintain effective working relationships with patients, staff and the public.
• Must react calmly in difficult or emergent situations.
• Prolonged standing/walking/bending with ability to lift up to 20 lbs.
• Manual dexterity to operate computer/keyboard at ~50 wpm.
• Must be able to travel between clinics by motor vehicle.

Responsibilities

• Escort patients to exam rooms and obtain vitals and medical history.
• Explain allergy testing and treatment protocols to patients.
• Administer subcutaneous, intradermal, and intramuscular injections.
• Conduct spirometry testing and other procedures per Aspire protocols.
• Record patient health information in the EHR accurately.
• Greet and direct patients and visitors.
• Answer incoming/outgoing calls and provide accurate information.
• Track inventory and handle resupply as needed.
• Ensure end-of-day reports and logs are complete and accurate.
• Follow HIPAA and OSHA guidelines and safety measures.
• Cross-train for front/back-office duties including PM/EHR tasks, CT authorizations, and charting.

Skills

Medical terminology

Customer service

Communication

Injections

Vital signs

Patient relations

Calm under pressure

Mobility/physical

Computer dexterity

Driving between clinics

Education

Completed Medical Assistant Program or Degree

Medical Assistant Certificate or Vocational Nurse License

Current CPR Certification

Tools

EHR / Practice Management software

Job description

Description

Join our clinical staff as an essential Aspire Allergy Medical Assistant and contribute to our mission of curing patients with allergy, asthma, and sinus problems. You'll be administering allergy tests and injections, providing exceptional support during in-office procedures, and assisting with front-office administrative tasks. Help us deliver an extraordinary patient experience from start to finish!

Department

Clinical Support

Location

Austin, TX

Clinic Locations

• Westlake: 5656 Bee Caves Rd C-104, West Lake Hills, TX 78746
• Lakeway: 12801 Shops Pkwy Ste 400, Bee Cave, TX 78738

Clinic Schedule & Hours

Monday, 8:00am-5:00pm (Lakeway)

Tuesday, 7:30am-4:30pm (Westlake)

Wednesday, 8:00am-5:00pm (Westlake)

Thursday, 7:30am-4:30pm (Lakeway)

Friday, 8:00am-12:00pm (To be determined)

What You'll Be Doing

• Escorting patient to exam room; obtaining vitals, past/present medical history, and current medication list
• Effectively communicating allergy testing and treatment protocols to patients
• Administering subcutaneous, intradermal and intramuscular injections
• Conducting thorough and accurate spirometry testing
• Performing all testing and treatment in accordance with Aspire Allergy's protocols and safety measures
• Navigating EHR system to record accurate patient health information
• Serving patients & visitors by greeting, welcoming and directing them appropriately
• Assist in answering incoming and outgoing phone calls and providing accurate information
• Tracking clinical inventory and resupply when needed
• Ensuring all of end of day reports and logs are accurate and complete
• Following all HIPAA rules and regulations including confidentiality of patient information
• Adhering to Aspire Allergy's protocols and safety measures
• Adhering to OSHA requirements including universal precautions and sharps disposal guidelines
• Willingness to be cross‑trained in a variety of both front and back‑office duties to provide full cycle clinic support. Those front office duties are to include, but are not limited to:
• Become proficient in the Practice Management (PM) side of our Electronic Health Record.
• Obtain CT authorizations.
• Scan patient documents and medical records and attach them to charts.
• Check patients in, including obtaining correct information such as demographics, PCP, contact and insurance information.
• Checking patients out, including taking payment.
• Communicating an Out of Pocket Max for a patient.
• Sending End of Day emails to appropriate parties.
• Scheduling patient appointments.
• Enrolling patients in treatment of choice.

Requirements

• Must have basic knowledge of medical terminology
• Must possess exceptional customer service skills
• Must be able to effectively and clearly communicate with others to exchange information effectively
• Must be able to administer subcutaneous, intradermal and intramuscular injections
• Must be able to manually take patient vital signs
• Must possess the ability to maintain effective working relationship with patients, medical staff and the public
• Must possess the ability to react calmly and effectively in a difficult or emergent situation
• Prolonged periods of standing, walking, bending, stooping, pushing, pulling, balance with full range of body motion including handling and lifting up to (20) lbs
• Requires manual dexterity sufficient to operate a computer/keyboard at (50) wpm, calculator, telephone, copier and fax
• Requires the ability to operate a motor vehicle to travel between clinics

Required education and experience

• Must have a valid driver's license

Preferred education and experience

• Completed Medical Assistant Program or Degree
• 1+ Years of Medical Assistant Experience
• 1+ Years of Medical Receptionist Experience
• Medical Assistant Certificate, vocational nurse license or related experience
• Current CPR Certification

What Benefits do we offer Aspire Employees?

• Medical, Dental and Vision Insurance.
• Generous Paid Time Off and 10 Paid Holidays
• Free Allergy Testing and Discounted Treatments
• 401(k) + Generous Employer Match
• Employee rewards program!
• + More!

Explore More About Aspire

Instagram - https://www.instagram.com/aspireallergy/

LinkedIn - https://www.linkedin.com/company/aspire-allergy/mycompany/

TikTok - https://www.tiktok.com/@aspireallergy

Aspire Allergy & Sinus is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.