Full Time Manager in Training

The Salvation Army USA Central Territory; Canton Charter Township (MI); On-site; USD 32,000 - 46,000; Full time

Job summary

The Salvation Army USA Central Territory in Michigan seeks a Store Supervisor who assists the Store Manager with staff, production, sales, and daily operations of the thrift store.

You will supervise donation processing, pricing, presentation, and customer service, ensure safety policies are followed, manage basic payroll tasks, and maintain accurate records to support efficient store performance.

Job description

Job Objective

Assists Store Manager with the store staff; production and sales; store maintenance; customer development; banking and record keeping procedures. Supports Manager in all day to day operations of assigned thrift store.

Essential Functions

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Staff Training and Supervision

• Supports staff training and supervision as assigned.
• Participates in recruiting and interviewing staff for store as assigned.
• Participates in scheduling of staff, monitors accuracy and submits payroll for processing as assigned.
• Ensure that all TSA policies and practices concerning employee relations are complied with.
• Promptly forwards all employment related paperwork to the HR Department at the ARC.
• Provided training, supervision and support to beneficiaries that are assigned to the store as part of their work therapy.

Production and Sales

• Supervises the product acquisition (donation) processes, production (sorting, hanging, pricing and presentation) processes and sales processes.
• Supervises and is proficient in all parts of the acquisition, production and sales processes, including product rotation and diligent turnover.
• Communicates with central warehouse to place orders for next day's processing needs.

Store Maintenance and Appearance

• Ensures the store is in compliance with all OSHA and Salvation Army safety and security policies and procedures.
• Checks to make sure displays and floor layout plans are being followed and updated.
• Identifies and communicates with the manager ways to improve appearance and appeal of the store to customers.
• Implements product control procedures preventing shrinkage through theft or spoilage, promptly reports all maintenance or repair needs and issues to the store manager and/or appropriate ARC personnel, and implements customer development and retention plans, creating an enjoyable shopping experience.
• Interacts positively with customers, setting the example for all staff; assists the manager in recordkeeping and reporting procedures for the store.
• Applies TSA-approved cash handling procedures for opening and closing registers; assists in managing bank runs and deposit procedures; reports store production and sales as assigned; uses inventory tracking as assigned.

Communication and Coordination

• Works in conjunction with the store manager to keep income and expenses within budget parameters.
• Manages cash handling procedures in accordance with TSA Policy.
• Must be available for a flexible schedule to work early shifts, late shifts, and most weekends, in order to observe and provide training to all store employees.

Image and Community Engagement

• Creates a positive understanding of policies and procedures.
• Redirects complaints and criticism by providing education and understanding of the program and pricing.
• Protects the resources under their supervision.
• Implements product control procedures preventing shrinkage through theft or spoilage, and controls property, utility, and product supply waste.

All other duties as assigned.

Support the mission statement

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.