Full-Time Loss Prevention Agent (SOHO)

FAST RETAILING CO., LTD.; New York (NY); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Transit benefits

Parking benefits

Job summary

UNIQLO, a brand of Fast Retailing Co., Ltd., is seeking a Loss Prevention Agent to protect people and assets. You will implement LP/safety policies, train staff, deter shoplifting, monitor suspicious activity, and prepare detailed incident and investigative reports.

The role requires strong communication, basic computer skills, flexibility for nights and weekends, and 1–2 years in retail loss prevention. Competitive hourly compensation is provided with comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• Experience in investigations preferred.
• 1-2 years of retail Loss Prevention experience preferred.

Responsibilities

• Detain shoplifters according to policy and procedure.
• Monitor potential employee theft suspicions.
• Prepare incident and investigative reports.
• Train staff on LP and safety policies.
• Support shortage reduction initiatives and audits.

Skills

Detain shoplifters

Verbal & written communication

Microsoft Office

High school diploma

Flexible schedule

Investigation experience

Education

High school diploma or equivalent

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

Position Overview

Loss Prevention Agent Responsible for all initiatives and daily tasks associated with loss prevention and safety management as directed by Loss Prevention Manager to ensure the safety and well-being of all employees and company assets.

Key Responsibilities

• Ensure full knowledge of and exemplify LP/safety policy, procedure and standards.
• Train store employees on LP policy and procedure to ensure compliance.
• Train store employees on safety policy and procedure to ensure compliance.
• Detect and apprehend shoplifters according to company protocol.
• Monitor potential employee theft suspicions.
• Partner with LP Manager to address concerns.
• Prepare incident reports, accident reports and investigative reports according to company guidelines.
• Assist management in the investigation of employee policy & procedure violations.
• Communicate and support all initiatives surrounding shortage reduction including, but not limited to, audits, inventory counts, etc.
• Offer recommendations and solutions to potential loss/safety concerns.
• Ensure complete confidentiality with regards to current and past investigations and outcomes.
• Special projects as assigned.
• Respond to alarm calls as needed and required in order to resolve related issues.

Qualifications

• Ability to physically apprehend and assist in the detention of shoplifters as required.
• Strong verbal and written communication skills are required.
• Basic knowledge of computer applications, i.e.: Excel, Word, and PowerPoint.
• High school diploma or equivalent.
• Must be able to work for extended periods at a desk on a computer or standing/walking as required.
• Must be able to work a flexible schedule including nights and weekends.
• Experience in conducting investigations preferred.
• 1-2 years of retail Loss Prevention experience preferred.

Compensation & Benefits

• $24.50/Hour.
• Comprehensive health, vision, and dental insurance plans.
• 401 (k) retirement savings plan with Company matching contributions.
• Transit and parking commuter benefits accounts and more.

Availability Requirements

Average 32 or more hours per week based on business seasonality (Peak season: September - December).

Restrictions on availability are limited to three (3) days with only one (1) restriction permitted Friday-Sunday (religious exemptions will be considered).

Of the three (3) restrictions permitted at least one (1) restriction must be time-based (e.g., "not available before 3:00 p.m.").

Full-time employees are permitted only two (2) days off per week.

o Both days off must be within the same workweek (Monday - Sunday).

o All full-time employees must be available for a minimum of a 5-day workweek.

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

Equal Opportunity Statement

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Company Background

UNIQLO is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo, Japan. UNIQLO is the largest of eight brands in the Fast Retailing Group, the others being GU, Theory, PLST, Comptoir des Cotonniers, Princesse tam.tam, J Brand and Helmut Lang. Fast Retailing is one of the world’s largest apparel retail companies, and UNIQLO is Japan’s leading specialty retailer. UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand.

Today the company has a total of more than 2,500 UNIQLO stores across the world, including Japan, Asia, Europe and North America. The total number of stores across Fast Retailing's brands is now over 3,600.

With a corporate statement committed to changing clothes, changing conventional wisdom and change the world, Fast Retailing is dedicated to creating great clothing with new and unique value to enrich the lives of people everywhere.

For more information about UNIQLO and Fast Retailing, please visit www.uniqlo.com and www.fastretailing.com. For additional information regarding Uniqlo Careers please visit our Global Career Page.

LifeWear and Company Vision

Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people’s lives.

Unlocking The Power Of Clothing We believe we can turn the power of clothing into a force for good. By designing, making and selling good clothing, we can make the world a better place. Good clothing means simple clothing, high in quality, and built to last. It's clothing that enriches the lives of people who wear it by giving them comfort, protection and pleasure. It is produced in a way that is harmonious with nature, without excessive burden on the environment. Good clothing is made by people of diverse backgrounds working with energy and enthusiasm, under conditions where their health, safety and human rights are respected and upheld. And we will extend this same spirit to our customers and all our Stakeholders, working with them to aspire to a better society where we all thrive. This is our promise: to always work toward a better, more sustainable society. Fast Retailing embraces and promotes diversity and inclusion. We believe these concepts nurture our culture, helping to change our business, the people working within it, and all of society for the better. We respect and appreciate each individual’s points of difference and personality and strive to create a diverse team where every person has equal opportunity to use their greatest abilities to fulfill their potential.