UNIQLO Loss Prevention Agent (Full-Time)

FAST RETAILING CO., LTD.; Boston (MA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

401k

Employee discount

Medical insurance

Paid time off

Job summary

UNIQLO on Newbury Street is hiring a Loss Prevention Agent to safeguard employees and company assets. You will enforce LP policies, train staff, and detect shoplifters in a fast-paced retail environment.

The role requires strong communication skills, a flexible schedule including nights and weekends, and prior LP experience is a plus. Competitive benefits and opportunities for advancement are offered.

Qualifications

• Strong verbal and written communication skills are required.
• Must be able to work a flexible schedule including nights and weekends.
• Experience in loss prevention or investigations preferred.
• Ability to physically apprehend and assist in detentions as needed.

Responsibilities

• Ensure knowledge and enforcement of LP/safety policies.
• Train store employees on LP and safety procedures.
• Detect and deter shoplifting according to protocol.
• Monitor potential employee theft suspicions.
• Prepare incident and investigative reports per guidelines.
• Assist management in investigations of policy violations.

Skills

Verbal communication

Written communication

Attention to detail

Flexibility schedule

Physical restraint

Education

High school diploma or equivalent

Tools

Excel

Word

PowerPoint

Job description

Salary: $28.00-$30.00 / hour at our Newbury Street location! The Loss Prevention Agent is responsible for all initiatives and daily tasks associated with loss prevention and safety management as directed by Loss Prevention Manager to ensure the safety and well being of all employees and company assets.

Key Responsibilities

• Ensure full knowledge of and exemplify LP/safety policy, procedure and standards.
• Train store employees on LP policy and procedure and ensure compliance.
• Train store employees on safety policy and procedure and ensure compliance.
• Detect and capture shoplifters according to company protocol.
• Monitor potential employee theft suspicions.
• Partner with LP Manager to address concerns.
• Prepare incident reports, accident reports and investigative reports according to company guidelines.
• Assist management in the investigation of employee policy & procedure violations.
• Communicate and support all initiatives surrounding shortage reduction including, but not limited to audits, inventory counts, etc.
• Offer recommendations and solutions to potential loss/safety concerns.
• Ensure complete confidentiality with regard to current and past investigations and outcomes.
• Special projects as assigned.
• Respond to alarm calls as needed and required in order to resolve all issues causing them.

Qualifications

• Ability to physically apprehend and assist in the detention of shoplifters as required.
• Strong verbal and written communication skills are required.
• Basic knowledge of computer applications; i.e.: Excel, Word, and Power Point.
• High school diploma or equivalent.
• Must be able to work for extended periods at a desk on a computer or standing/walking as required.
• Must be able to work a flexible schedule including nights and weekends.
• Experience in conducting investigations preferred.
• 1-2 years of retail Loss Prevention experience preferred.

Full-Time Requirements

• Average 32 or more hours per week based on business seasonality (Peak season: September - December).
• Restrictions on availability are limited to three (3) days with only one (1) restriction permitted Friday-Sunday (religious exemptions will be considered).
• Of the three (3) restrictions permitted at least one (1) restriction must be time-based (e.g., “not available before 3:00 p.m.”)
• Full-time employees are permitted only two (2) days off per week.
• Both days off must be within the same workweek (Monday – Sunday).
• All full-time employees must be available for a minimum of a 5-day workweek.

Full-Time Benefits

• We offer competitive compensation for Loss Prevention Agents starting along with a clear path to promotion opportunities every 3 months based on individual performance!
• Career advancement opportunities for driven team members who consistently deliver strong results.
• 401k - 100% of the first 3% you contribute, then an additional 50% on the next 2% you contribute.
• 30% Employee Discount
• Employees Assistance Program
• Commuter Benefits
• Medical, Dental, and Vision Coverage
• Life Insurance
• Short-Term & Long-Term Disability Insurance
• HSA/FSA
• Paid Time Off
• Sick & Wellness Time Off …
• and many more!

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

UNIQLO is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo, Japan. UNIQLO is the largest of eight brands in the Fast Retailing Group, the others being GU, Theory, PLST, Comptoir des Cotonniers, Princesse tam.tam, J Brand and Helmut Lang. Fast Retailing is one of the world’s largest apparel retail companies, and UNIQLO is Japan’s leading specialty retailer. UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has a total of more than 2,500 UNIQLO stores across the world, including Japan, Asia, Europe and North America. The total number of stores across Fast Retailing's brands is now over 3,600. With a corporate statement committed to changing clothes, changing conventional wisdom and change the world, Fast Retailing is dedicated to creating great clothing with new and unique value to enrich the lives of people everywhere. For more information about UNIQLO and Fast Retailing, please visit www.uniqlo.com and www.fastretailing.com. For additional information regarding Uniqlo Careers please visit our Global Career Page. Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people’s lives. Unlocking The Power Of Clothing We believe we can turn the power of clothing into a force for good. By designing, making and selling good clothing, we can make the world a better place. Good clothing means simple clothing, high in quality, and built to last. It's clothing that enriches the lives of people who wear it by giving them comfort, protection and pleasure. It is produced in a way that is harmonious with nature, without excessive burden on the environment. Good clothing is made by people of diverse backgrounds working with energy and enthusiasm, under conditions where their health, safety and human rights are respected and upheld. And we will extend this same spirit to our customers and all our Stakeholders, working with them to aspire to a better society where we all thrive. This is our promise: to always work toward a better, more sustainable society. Fast Retailing embraces and promotes diversity and inclusion. We believe these concepts nurture our culture, helping to change our business, the people working within it, and all of society for the better. We respect and appreciate each individual’s points of difference and personality and strive to create a diverse team where every person has equal opportunity to use their greatest abilities to fulfill their potential.