Loss Prevention Supervisor

FAST RETAILING CO., LTD.; Glendale (CA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k plan - 100% match on the first 3%

Paid parental leave

Fertility benefits

Life insurance

Short-term and long-term disability

HSA/FSA options

Vacation & Personal Time Off

Sick & Wellness Time Off

Employee Merchandise Discount

Employee Referral Bonus

Commuter benefits

Job summary

UNIQLO USA, a brand of Fast Retailing Co., Ltd., seeks a Loss Prevention Agent in California to protect assets and ensure a safe guest experience. You will report to the Loss Prevention Manager and Store Manager and contribute to keeping shelves in stock.

You will train staff, investigate incidents, patrol our stores, and prepare detailed loss and safety reports while maintaining confidentiality and supporting audits and counts.

Qualifications

• High school diploma or GED required; criminal justice degree preferred.
• Knowledgeable about surveillance equipment and security systems.
• Ability to work in a fast-paced retail environment and travel to stores.

Responsibilities

• Train store team on loss prevention and safety policies and standards.
• Assist investigations of internal and external customers.
• Patrol the store and post in designated areas as directed by LPM.
• Identify shortage risks and service customers per standards.
• Prepare incident reports for safety, injury, theft, cash handling, and shortages.
• Identify inventory shortages and partner on solutions.
• Notify management of safety or loss risks.
• Support audits and inventory counts.
• Maintain confidentiality at all times.
• Assist with special projects as assigned.

Skills

Verbal communication

Written communication

Computer literacy

Travel willingness

Education

High School Diploma or GED

Bachelor’s Degree in Criminal Justice or related

Tools

Security Software

CCTV Equipment

Excel

Word

PowerPoint

Surveillance equipment

Job description

Position Overview

Reporting to the Loss Prevention Manager and Store Manager, the Loss Prevention Agent is the asset protection and safety specialist of our stores; playing a critical role in delivering on our commitment to be in stock for our guests. The Loss Prevention Agent serves both our internal and external customer by creating a safe work environment and reducing inventory shortages.

Key Responsibilities

Train store team members on loss prevention and safety policies, procedures and standards: ensure compliance from all store team, notifying store management/Loss Prevention Manager of any violations. Assist store and loss prevention management with investigations of both internal and external customers. Patrol the store and post in designated areas as directed by the Loss Prevention Manager. Identify shortage risks and service all customers in accordance with company standards. Prepare all incident reports for safety, injury, accidents, theft, cash handling, and shortage: reviewing all reports with the Loss Prevention Manager daily. Identify shortages of inventory, partner with loss prevention management on creating solutions. Identify safety or loss risks, immediately notifying store and loss prevention management to prevent accidents. Support loss prevention management with audits and inventory counts. Ensure full confidentiality at all times. Assist with special projects, as assigned.

Qualifications

Basic knowledge of computer applications; including Security Software, CCTV equipment, Excel, Word, and PowerPoint. Strong verbal and written communication skills. Knowledgeable of federal, state and local law. Knowledgeable of surveillance/security equipment and installations. Ability to travel to stores within assigned area. Must be able to work for extended periods of standing or walking the sales floor as required.

Physical Requirements

Ability to effectively communicate with customers and store personnel. Ability to calculate figures and amounts such as discounts and percentages. Ability to lift and carry up to 50 lbs. Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 50 lbs. Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.

Schedule Requirements

Ability to work a flexible schedule that meets the business needs. Must be able to work nights, weekends and holidays.

Education/Experience

High School Diploma or G.E.D., Bachelor’s Degree in Criminal Justice or related preferred.

Salary

Starting pay at $28.00 per hour. The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

Benefits

• Medical, dental, and vision coverage 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute Paid parental leave Fertility benefits, including IVF Life insurance Short-term and long-term disability insurance HSA/FSA options Employee Assistance Program Vacation & Personal Time Off Sick & Wellness Time Off 30% Employee Merchandise Discount Employee Referral Bonus Commuter benefits ... and more!

Equal Opportunity Statement

As an Equal Opportunity Employer, UNIQLO USA, does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

NOTICE FOR CALIFORNIA JOB APPLICANTS AND EMPLOYEES For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Uniqlo.com

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law. The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Company Profile

UNIQLO is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global headquarters in Tokyo, Japan. UNIQLO is the largest of eight brands in the Fast Retailing Group, the others being GU, Theory, PLST, Comptoir des Cotonniers, Princesse tam.tam, J Brand and Helmut Lang. Fast Retailing is one of the world’s largest apparel retail companies, and UNIQLO is Japan’s leading specialty retailer. UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has a total of more than 2,500 UNIQLO stores across the world, including Japan, Asia, Europe and North America. The total number of stores across Fast Retailing's brands is now over 3,600. With a corporate statement committed to changing clothes, changing conventional wisdom and change the world, Fast Retailing is dedicated to creating great clothing with new and unique value to enrich the lives of people everywhere. For more information about UNIQLO and Fast Retailing, please visit www.uniqlo.com and www.fastretailing.com. For additional information regarding Uniqlo Careers please visit our Global Career Page.

Culture and Values

Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual’s style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people’s lives. Unlocking The Power Of Clothing We believe we can turn the power of clothing into a force for good. By designing, making and selling good clothing, we can make the world a better place. Good clothing means simple clothing, high in quality, and built to last. It's clothing that enriches the lives of people who wear it by giving them comfort, protection and pleasure. It is produced in a way that is harmonious with nature, without excessive burden on the environment. Good clothing is made by people of diverse backgrounds working with energy and enthusiasm, under conditions where their health, safety and human rights are respected and upheld. And we will extend this same spirit to our customers and all our Stakeholders, working with them to aspire to a better society where we all thrive. This is our promise: to always work toward a better, more sustainable society. Fast Retailing embraces and promotes diversity and inclusion. We believe these concepts nurture our culture, helping to change our business, the people working within it, and all of society for the better. We respect and appreciate each individual’s points of difference and personality and strive to create a diverse team where every person has equal opportunity to use their greatest abilities to fulfill their potential.