Full-Time Lobby Attendant

Blackwell Professional Support Services; Kansas City (MO); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

STD coverage

PTO

Employee referral program

Holidays paid at 1.5x hourly rate

Overtime opportunities

Professional development

Job summary

Blackwell, Inc. is hiring a Lobby Attendant to welcome residents and guests, coordinate deliveries, and assist with daily operations. The role emphasizes professional hospitality, security awareness, and strong communication with property teams.

The ideal candidate has 3+ years in customer service or hospitality, with a HS diploma and the ability to lift up to 35 lbs. This is a full-time, non-exempt position with weekday evening hours.

Qualifications

• 3+ years in customer service or hospitality.
• 1+ year in a supervisory or concierge role (preferred).
• Strong communication and organizational skills.
• Ability to lift up to 35 lbs.

Responsibilities

• Deliver exceptional customer service to residents, guests, and vendors.
• Monitor building access and ensure only authorized individuals enter.
• Assist with deliveries and maintain secure entry points.
• Communicate effectively with property management and support teams.
• Stay informed about local businesses and services to assist residents and guests.
• Maintain privacy and confidentiality in all interactions.
• Support the Lead Lobby Attendant with property-specific duties as needed.

Skills

Customer service

Hospitality

Communication

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Job description

• Base Pay $18.00 - $19.00 / Hour
• Employee Type Full-Time Non-Exempt
• Manage Others No

Contact information

• Name HR Recruitment
• Phone [phone] x3
• Email [e-mail]

Description

Be the First Impression That Makes a Lasting Impact!

At Blackwell, Inc., we're looking for friendly, professional, and service-oriented individuals to join our team as Lobby Attendants. This role is perfect for those with a background in hospitality, customer service, or administrative support who enjoy creating welcoming environments and helping others.

As a Lobby Attendant, you'll be the face our property - greeting residents, assisting guests, coordinating deliveries, and ensuring a secure and professional atmosphere. You'll work closely with property management and internal teams to ensure smooth daily operations.

Weekly Work Schedule:

• Days of the week: Monday - Friday
• Start and End Time: 3:00 pm-11:00pm

What You'll Do

• Deliver exceptional customer service to residents, guests, and vendors.
• Monitor building access and ensure only authorized individuals enter.
• Assist with deliveries and maintain secure entry points.
• Communicate effectively with property management and support teams.
• Stay informed about local businesses and services to assist residents and guests.
• Maintain privacy and confidentiality in all interactions.
• Support the Lead Lobby Attendant with property-specific duties as needed.

Requirements

Ideal Candidate Profile

• Education: High school diploma or GED
• Experience:
  • 3+ years in customer service or hospitality
  • 1+ year in a supervisory or concierge role (preferred)
• Strong communication and organizational skills
• Ability to lift to 35 lbs..
• Dependable, punctual, and team-oriented
• Comfortable in fast-paced environments
• Proficiency in Microsoft Office and reporting writing
• Flexible availability, including weekends and holidays

Summary

Why Join Us?

Be part of a professional, service-driven team

Work in a dynamic, people-focused environment

Gain valuable experience in property operations and concierge services

Make a meaningful impact on the daily lives of residents and guests

Leading industry compensation

Medical, dental, and vision insurance

Short-term disability (STD) coverage

Paid time off (PTO)

Employee referral program

Major holidays paid at 1.5x the hourly rate, where applicable

Opportunities for overtime and special details

Continuing education, professional development, and cross-training

Equal Opportunity Employer

Blackwell, Inc. is committed to fostering an inclusive workplace. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals.