Full-Time Loan Support & Customer Care Specialist

LoanMax Title Loans; Urbandale (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly pay

Health benefits

Paid holidays

Vacations

Retention bonus

Paid time off

Paid on-site training

Competitive salaries

Job summary

LoanMax is seeking a Customer Service Representative for a full-time on-site role in Des Moines, IA. The position offers weekly pay, health benefits, paid holidays, vacations, and a retention bonus. Training is provided, and the team emphasizes accuracy, customer-focused service, and reliable attendance.

Primary duties include processing loans, handling cash, and making collection calls. Applicants should be 18+, with a high school diploma and basic computer/data entry skills; collections

Qualifications

• Must be at least 18 years old.
• Must be able to work full time.
• Have a high school degree or equivalent.
• Basic computer and data entry experience.
• Collections experience preferred.
• Criminal background check required.
• Consumer credit check may be required.
• Drug screen may be required.

Responsibilities

• Provide superior customer service.
• Loan processing.
• Cash handling.
• Collection calls.

Skills

Customer service

Data entry

Cash handling

Collections awareness

Education

High school diploma

Tools

CRM software

Job description

LoanMax is seeking a Customer Service Representative for a full-time on-site role in Des Moines, IA. The position offers weekly pay, health benefits, paid holidays, vacations, and a retention bonus. Training is provided, and the team emphasizes accuracy, customer-focused service, and reliable attendance.

Primary duties include processing loans, handling cash, and making collection calls. Applicants should be 18+, with a high school diploma and basic computer/data entry skills; collections