Customer Support Specialist – Loans

LoanMax Title Loans; Altoona (IA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Weekly Pay

Health Benefits

Paid Holidays

Vacations

Retention Bonus

Paid Time Off

Paid On-site Training

Competitive Salaries

Job summary

LoanMax is hiring a Customer Service Representative for full-time, entry-level work at our Des Moines area location. The role focuses on providing excellent customer service, handling loan processing, and accurate cash handling while performing routine collection calls.

Successful candidates will meet basic computer/data entry requirements and pass background/credit checks. We offer weekly pay, health benefits, paid holidays, vacations, and paid time off, plus on-site training and a retention

Qualifications

• Must be at least 18 years old.
• Must be able to work full time.
• High school degree or equivalent required.
• Basic computer and data entry experience.
• Collections experience preferred.
• Criminal background check.
• Consumer credit check.
• Drug screen.

Responsibilities

• Provide superior customer service.
• Loan processing.
• Cash handling.
• Collection calls.

Skills

Customer service

Data entry

Basic computer skills

Collections experience

Education

High School Diploma or equivalent

Job description

LoanMax is hiring a Customer Service Representative for full-time, entry-level work at our Des Moines area location. The role focuses on providing excellent customer service, handling loan processing, and accurate cash handling while performing routine collection calls.

Successful candidates will meet basic computer/data entry requirements and pass background/credit checks. We offer weekly pay, health benefits, paid holidays, vacations, and paid time off, plus on-site training and a retention