Full-Time Lead Sales Associate

The Salvation Army North & Central Illinois Division; Brighton (MI); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Comprehensive benefits package

Paid training

Job summary

The Salvation Army North & Central Illinois Division in Brighton, MI is seeking a Lead Sales Associate to support store management and daily retail operations with a focus on customer service. This full-time position includes evening, weekend, and holiday shifts.

You will assist with opening/closing, banking, and achieving sales goals while mentoring staff and upholding store procedures. The role offers paid training and opportunities for professional growth in a mission-driven environment.

Responsibilities

• Sales & Operations: Support management with product sales and acquisition
• Sales & Operations: Implement store opening and closing procedures
• Sales & Operations: Handle banking and daily deposits
• Sales & Operations: Execute strategies to meet product acquisition, production and sales goals
• Sales & Operations: Manage product rotation process and inventory turnover
• Customer Experience & Store Maintenance: Create an enjoyable shopping experience with positive customer service skills
• Customer Experience & Store Maintenance: Handle customer complaints as needed
• Customer Experience & Store Maintenance: Support store maintenance and appearance
• Customer Experience & Store Maintenance: Maintain displays and floor layout plans
• Customer Experience & Store Maintenance: Identify ways to improve store appeal
• Leadership & Communication: Provide direction to staff in absence of management
• Leadership & Communication: Communicate effectively with store management regarding operations
• Leadership & Communication: Support implementation of policies and procedures
• Leadership & Communication: Document and report concerns in behavior or attitude
• Leadership & Communication: Assist others with basic register problem solving
• What We Offer: Opportunity to make a positive impact in your community
• What We Offer: Professional development and growth opportunities
• What We Offer: Supportive and mission-driven work environment
• What We Offer: Comprehensive benefits package
• Training Provided: Paid training on register and store procedures
• Training Provided: Ongoing coaching and support from store leadership
• Training Provided: Opportunity to build retail and customer service skills
• Training Provided: Professional development and growth opportunities
• Why Join Us: Mission-driven work that supports programs in your community
• Why Join Us: On-the-job training
• Why Join Us: Team-oriented environment
• Why Join Us: Employee Discount, Employee Assistance Program, and more!

Job description

Lead Sales Associate

Location: Brighton MI

Pay: $16.73 - $21 per hour

Job Type: Full-time

Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled

About The Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.

What You’ll Do

Sales & Operations

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover

Customer Experience & Store Maintenance

• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal

Leadership & Communication

• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

What We Offer

• Opportunity to make a positive impact in your community
• Professional development and growth opportunities
• Supportive and mission-driven work environment
• Comprehensive benefits package

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills
• Professional development and growth opportunities

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!