Full Time Lead Barista

Harris Teeter; Greenville (SC); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Full Time Lead Barista to join their dynamic team. In this role, you will be responsible for managing and supervising associates, ensuring exceptional customer service, and supporting the overall operations of the department. Your leadership will be key in training and guiding team members, while your problem-solving skills will help maintain a positive work environment. This is an exciting opportunity to work in a fast-paced setting where your contributions will directly impact customer satisfaction and team success.

Qualifications

• High school diploma or GED, or equivalent experience required.
• Commitment to providing exceptional customer service.

Responsibilities

• Assist in managing and supervising up to 12 associates in the Starbucks Department.
• Support the Department Manager with overall direction and coordination.

Skills

Customer Service Commitment

Communication Skills

Interpersonal Skills

Problem-Solving Skills

Ability to Manage Multiple Tasks

Education

High School Diploma or GED

1-3 Years of Related Experience

Job description

Join to apply for the Full Time Lead Barista role at Harris Teeter.

This is a full-time position. Assist in managing and supervising up to 12 associates in the Starbucks Department. Responsible for supporting the Department Manager with the overall direction, coordination, and evaluation of the department. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards, including ordering, receiving product, completing paperwork, interviewing, training associates, planning, assigning, and directing work, as well as appraising performance, rewarding, disciplining, and resolving complaints.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Skills

• Commitment to unparalleled customer service
• Excellent communication and interpersonal skills
• Willingness to participate in training and team orientation
• Ability to manage multiple tasks and work effectively under pressure
• Patience when interacting with associates and customers

Education and Experience

• High school diploma or GED, or one to three years of related experience and/or training, or an equivalent combination

Personal Skills

• Commitment to customer service
• Strong communication and interpersonal skills

Language Skills

• Ability to read, comprehend, and write in English
• Effective in presenting information to English-speaking audiences

Mathematical Skills

• Ability to perform basic arithmetic operations with money, weight, volume, and distance

Reasoning Ability

• Ability to understand and carry out instructions
• Problem-solving skills involving concrete variables

Certificates and Training

• Completion of company training including new hire orientation, customer service, safety, food safety, and department manager training
• Must be AST-certified

Physical Demands

• Regularly stand, walk, handle, reach, talk, hear, and taste/smell
• Occasionally climb, balance, stoop, kneel, or crouch
• Lift up to 40 pounds regularly, up to 60 pounds occasionally

Work Environment

• Frequent exposure to wet/humid conditions and moving mechanical parts
• Occasional exposure to fumes, chemicals, and extreme cold
• Moderate noise level