FULL TIME – Key Holder SALES ASSOCIATES

Officine Générale; Los Angeles (CA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee discount

Seasonal clothing allowance

Commission on sales

Job summary

Officine Générale in Pacific Palisades, Los Angeles, seeks a Full Time Key Holder to deliver a refined, personal shopping experience while supporting daily store operations and acting as a trusted presence on the sales floor.

The ideal candidate brings strong styling sensibility, reliability, and a genuine passion for client relationships, with 3+ years in premium or luxury retail, and leadership experience preferred.

Qualifications

• 3+ years in premium or luxury retail.
• Key Holder or leadership experience preferred.
• Strong styling sensibility and brand awareness.
• Excellent communication and relationship skills.

Responsibilities

• Deliver an elevated, personalized client experience reflecting the brand’s understated elegance.
• Build and maintain strong client relationships through thoughtful communication and styling.
• Consistently achieve individual and store sales goals through a client-driven approach.
• Support opening and closing procedures, cash handling, and floor leadership as a Key Holder.
• Partner with management to identify outreach opportunities and clienteling priorities using Endear.
• Maintain store presentation and support daily operations including restocking and transfers.

Skills

Luxury retail

Leadership

Clienteling

Interpersonal skills

Retail systems

Tools

Endear

FastMag

Job description

Founded in Paris in 2012 by Pierre Mahéo, Officine Générale is a modern French fashion house known for timeless, high-quality collections for men and women. Every piece reflects thoughtful design, fine craftsmanship, and a commitment to longevity, comfort, and effortless style.

The Role

We are seeking a Full Time Key Holder to join our Pacific Pallisades Boutique. This role plays a key part in delivering a refined, personal shopping experience while supporting daily store operations and acting as a trusted presence on the sales floor. The ideal candidate brings strong styling sensibility, reliability, and a genuine passion for client relationships.

What You’ll Do

• Deliver an elevated, personalized client experience that reflects the brand’s understated elegance and attention to detail.
• Build and maintain strong client relationships through thoughtful communication, outreach, and personalized styling.
• Consistently achieve individual and store sales goals through a client-driven approach.
• Support opening and closing procedures, cash handling, and floor leadership responsibilities as a Key Holder.
• Partner with management to identify outreach opportunities and clienteling priorities using Endear.
• Maintain impeccable store presentation and support daily operations including restocking, transfers, and floor support.

What You Bring

• 3+ years of experience in premium or luxury retail; Key Holder or leadership experience preferred.
• Strong styling sensibility with an appreciation for quality, fit, and timeless design.
• Excellent interpersonal and communication skills.
• Reliable, proactive, and comfortable taking ownership of the floor when needed.
• Passion for clienteling and relationship building.
• Comfort using digital tools and retail systems (Endear, FastMag, or similar platforms a plus).
• Flexible availability, including weekends.

What We Offer

• Competitive hourly pay, based on experience.
• Commission on sales plus performance-based incentives.
• Health insurance, paid time off, and additional benefits.
• Employee discount and seasonal clothing allowance.
• A collaborative, inclusive, and design-driven work environment.