Full Time Key Holder - Cotton On Tysons Corner

Cotton On Group; Tysons (VA); On-site; USD 28,240 - 32,373; Full time

Benefits offered by this job

50% Team Member discount

Medical, Dental, Vision benefits

401(k) matching program

Job summary

Cotton On Group is hiring a Full Time Key Holder for their location in Tysons Corner, VA. The role includes opening and closing the store, leading the team, and ensuring exceptional customer service.

Ideal candidates should be collaborative and possess strong customer service skills while being physically capable of lifting up to 50 pounds. Competitive pay and great benefits are offered, including medical, dental, and a 401(k) matching program.

Qualifications

• Ability to provide exceptional customer service and manage store operations.
• Experience in leading a team and mentoring new associates.
• Physical ability to lift up to 50 pounds and move around the store.

Responsibilities

• Open and close the store according to policies.
• Lead the store team in daily operations.
• Engage with customers professionally and resolve issues.

Skills

Customer service

Team leadership

Sales transaction processing

Inventory control

Collaborative interaction

Job description

Full Time Key Holder - Cotton On Tysons Corner

Tysons Corner, VA, United States

Job Description

Do you speak fashion? We're hiring! Let’s chat!

Born in Australia, loved around the world.

At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.

We’re playfully rebellious and always optimistic. Join our world and let's do good things together.

Benefits You Will Love

• 50% Team Member discount for all Brands/Products
• Competitive Pay
• Wellness Support 24/7
• Performance & Peak incentives to reward & recognize our team
• Great benefits for YOU & your family – Medical, Dental, Vision + more
• 401(k) matching program, with a commitment to financial literacy and support
• Development opportunities that could take you anywhere
• Quarterly COG Awards + real time recognition

The Role

• Open and close the store in accordance with company policies and procedures
• Lead the store team as part of management
• Provide exceptional customer service and resolve customer issues
• Process sales transactions accurately and efficiently
• Assist in inventory control, restocking, and merchandising
• Ensure store cleanliness and safety standards are upheld
• Support loss prevention efforts and report any unusual activity
• Engages with store teams and customers professionally and respectfully
• Train and mentor new associates as needed
• Ability to interact collaboratively and work as a team towards a common goal
• Maintain a professional presence and motivate and inspire others
• Acting in a respectful manner to customers, managers and peers

Physical Requirements

• Ability to move around the store throughout the shift/workday
• Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders)
• Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets)
• Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks

VA: This is a full time hourly paid position with a wage range of $20.50 -$23.50 / hr