Part Time Key Holder - Cotton On Twelve Oaks Mall

Cotton On Group; Novi (MI); On-site; USD 23,419 - 27,552; Part time

Benefits offered by this job

50% off Cotton On Brands

Local and Global career growth

Wellness support 24/7

Discounts on medical and travel

Job summary

Cotton On Group is seeking Sale Associates in Novi, Michigan. In this role, you will lead the store team and provide exceptional customer service while managing sales transactions. We're looking for individuals who thrive in a fast-paced environment and have retail experience.

In addition to offering discounts on our brand items, we provide wellness support and opportunities for career growth. Join our community focused on positivity and self-expression!

Qualifications

• 1+ years of retail sales experience.
• 1+ year of leadership/management experience.
• Ability to work flexible schedules including evenings and weekends.

Responsibilities

• Open and close the store according to company policies.
• Lead the store team and provide exceptional customer service.
• Process sales transactions accurately.
• Assist in inventory control and restocking.
• Train and mentor new associates.

Skills

Retail experience

Communication skills

Customer service skills

Problem-solving skills

Flexibility in scheduling

Education

High school diploma or equivalent

Job description

Job Description

Do you speak fashion? We’re hiring Sale Associates! Let’s chat! Born in Australia, loved around the world. At Cotton On, we know good style goes well beyond what’s in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people’s lives. We’re playfully rebellious and always optimistic. Join our world and let’s do good things together.

Benefits You Will Love

• 50% off Cotton On Group Brands | Cotton On, Cotton On Body, & Cotton On Kids
• Local and Global career growth - progress your career across our 3 Brands
• Wellness support 24/7 - mental health, relationships, family + more
• Discounts for you and your family - medical, travel, financial + more
• Create meaningful change and make a positive difference in people’s lives

The Role

• Open and close the store in accordance with company policies and procedures
• Lead the store team as part of management
• Provide exceptional customer service and resolve customer issues
• Process sales transactions accurately and efficiently
• Assist in inventory control, restocking, and merchandising
• Ensure store cleanliness and safety standards are upheld
• Support loss prevention efforts and report any unusual activity
• Engage with store teams and customers professionally and respectfully
• Train and mentor new associates as needed
• Ability to interact collaboratively and work as a team towards a common goal
• Maintain a professional presence and motivate and inspire others
• Act in a respectful manner to customers, managers and peers

Skills & Experience

• Experience in Retail, preferably fast fashion experience
• Demonstrated knowledge/ability of collaboration to drive results as a team.
• Demonstrated awareness and understanding of basic Retail principles such as sales, stock and service delivery in stores
• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
• Solid communication, customer service, and problem-solving skills and the ability to work in a fast paced, ever changing environment
• Must be at least 18 years of age or older to apply

Qualifications And Experience / Background

• High school diploma or equivalent
• Minimum of 1+ years of retail sales experience
• Minimum of 1+ year of acting retail leadership/management experience that allowed you the opportunity to lead aspects of the business and develop team members

Physical Requirements

• Ability to move around the store throughout the shift/workday
• Ability to lift, carry, push, and pull up to 50 pounds regularly (eg. boxes or other merchandise packages, bins, clothing racks, stools/ladders)
• Ability to regularly squat/kneel (eg. to access under-storage bins, during visual resets)
• Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks

Compensation

Part time hourly paid position with a wage range of $17.00 - $20.00 / hr.

Equal Employment Opportunity

We are proud of our diverse global workforce of 20,000 team members from countless nationalities and strongly welcome and encourage individuals of all backgrounds to apply. We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers. If you have any individual needs in order to fully participate in the recruitment process, please contact us at [e-mail] so we may support you in completing the job application process.