Full Time Institutional Research Analyst (On-Site Presence)

Richmond Community College; Hamlet (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Salary scale RCC Level 11

Equal Opportunity Employer

Location in RCC Service Area

Job summary

Richmond Community College is seeking an Institutional Research Analyst in North Carolina to support strategic planning, enrollment management, and regulatory reporting. The role develops dashboards, analytics models, and data warehouses while ensuring data quality and governance.

You will collaborate with academic and student services teams to provide actionable insights, track KPIs, and support data-informed decision making across the college.

Qualifications

• Knowledge of higher education data systems.
• Strong statistical and quantitative analysis skills.
• Proficiency in SQL and database management.
• Experience with business intelligence and visualization tools such as Power BI, Tableau, or similar platforms.
• Experience with predictive analytics and data modeling.
• Advanced Microsoft Excel skills.
• Knowledge of IPEDS and federal reporting requirements.
• Ability to communicate complex findings to non-technical audiences.
• Strong project management and organizational skills.
• CRM knowledge/skills.

Responsibilities

• Produce recurring institutional reports on enrollment, retention, graduation, and student success.
• Analyze enrollment trends, student progress, persistence, and completion outcomes.
• Develop ad hoc analyses and reports for strategic initiatives.
• Design and maintain dashboards and BI tools.
• Maintain data warehouses and ensure data accuracy.
• Create automated reporting and self-service analytics for stakeholders.
• Collaborate with Academic Affairs, Student Services, Enrollment Management, and IT.
• Present findings to college leadership and committees.

Skills

SQL

Power BI

Tableau

Predictive analytics

Excel

CRM

Data governance

Communicate findings

Education

Bachelor's degree in related field

Master's degree preferred

Tools

Ellucian Colleague

SAS

SPSS

R

Python

SQL Server

Power BI

Tableau

Excel

Job description

General Description

The Institutional Research Analyst supports strategic planning, student success initiatives, enrollment management, accreditation, and regulatory reporting through the collection, analysis, integration, interpretation, and dissemination of institutional data. This position develops and maintains enterprise reporting systems, dashboards, predictive analytics models, and data warehouses while ensuring compliance with federal, state, and accrediting agency reporting requirements.

The analyst serves as a key resource for institutional effectiveness by providing accurate, timely, and actionable information to support data-informed decision making across the college. Responsibilities include enrollment and retention analysis, student success reporting, workforce and continuing education analytics, dashboard development, external reporting, and maintenance of institutional data systems. This position is supervised by the Registrar.

Essential Duties of the Position

1. Institutional Reporting and Data Analysis

• Produce recurring institutional reports related to enrollment, retention, graduation, student success, advising, and academic performance.
• Analyze student enrollment trends, academic progress, persistence, graduation rates, and completion outcomes.
• Develop ad hoc analyses and reports in support of strategic initiatives and executive decision-making.
• Identify and monitor key performance indicators (KPIs) aligned with institutional goals.
• Conduct student cohort tracking and longitudinal studies.

1. Dashboard Development and Business Intelligence

• Design, maintain, and update institutional dashboards and data visualization tools.
• Develop and maintain enrollment, retention, course success, application tracking, student registration tracking, and workforce education dashboards.
• Ensure data accuracy and consistency across business intelligence platforms.
• Create automated reporting solutions and self-service analytics tools for stakeholders.

1. Data Management and Data Warehouse Administration

• Extract, validate, transform, and load data from enterprise systems including student information systems and related databases.
• Maintain institutional data warehouses and reporting databases.
• Import, append, and validate academic and workforce education datasets.
• Develop data quality procedures and documentation to ensure integrity and reliability of institutional data.
• Create and manage shared data files and automated reporting processes.

1. Enrollment and Student Success Analytics

• Conduct enrollment forecasting and trend analyses.
• Develop predictive analytics models to identify students at risk of attrition.
• Identify potential program and certificate completers and provide completion tracking analyses.
• Analyze dual enrollment and high school partnership student outcomes.

1. Compliance, Accreditation, and External Reporting

• Prepare and submit required federal, state, accrediting agency, and workforce reporting.
• Prepare Integrated Postsecondary Education Data System (IPEDS) reports, including Admissions, Graduation Rates, Outcome Measures, Student Financial Aid, Human Resources, Fall Enrollment, Cost Reports, and related components.
• Prepare reports for accrediting bodies and state agencies.

1. Student Information Systems and Data Integration

• Extract and analyze data from enterprise systems, including Colleague and related institutional databases.
• Develop and maintain data import/export processes for institutional applications and third‑party systems.
• Collaborate with Information Technology staff to optimize data architecture and reporting capabilities.
• Ensure data governance standards and institutional reporting procedures are followed.

1. Collaboration and Strategic Support

• Partner with Academic Affairs, Student Services, Enrollment Management, Workforce Development, and Information Technology departments.
• Present findings and recommendations to college leadership and institutional committees.
• Train end users on reports, dashboards, and data interpretation.

1. Willingness to Accept Other Duties as Assigned

Position Qualifications

Knowledge, Skills and Abilities:

• Knowledge of higher education data systems and student information systems.
• Strong statistical and quantitative analysis skills.
• Proficiency in SQL and database management.
• Experience with business intelligence and visualization tools such as Power BI, Tableau, or similar platforms.
• Experience with predictive analytics and data modeling.
• Advanced Microsoft Excel skills.
• Knowledge of federal higher education reporting requirements, including IPEDS.
• Ability to communicate complex findings to non‑technical audiences.
• Strong project management, organizational, and problem- solving skills.
• Ability to maintain confidentiality and handle sensitive student information.
• CRM knowledge/skills.

Minimum Education and Experience

Education

• Bachelor's degree in Institutional Research, Statistics, Data Analytics, Computer Science, Mathematics, Social Sciences, Business Analytics, Information Systems, or a related field.

Experience

• Two to five years of experience in institutional research, higher education analytics, data management, business intelligence, or a related field.
• Experience working with large relational databases and reporting systems.

Preferred Qualifications

• Master's degree in Higher Education, Statistics, Data Science, Public Administration, Business Analytics, or related field.
• Experience with Ellucian Colleague or similar student information systems.
• Experience in preparing regulatory and compliance reports is preferred.
• Experience with SAS, SPSS, R, Python, SQL Server, or similar analytical tools.
• Experience in community college institutional research and effectiveness.
• Familiarity with accreditation and institutional effectiveness processes.
• SLATE/Element 451/CRM fluency.

Salary: RCC Salary Scale, Level 11

Location: RCC Service Area

Equal Opportunity Employer