Full-time, Hybrid Care Coordinator - Minneapolis & Hennepin Co

Touchstone Mental Health; Minneapolis (MN); Hybrid; USD 47,000 - 57,000; Full time

Job summary

Touchstone Mental Health in Minneapolis, MN is seeking a Full-Time Care Coordinator to join a hybrid work environment serving Minneapolis & Hennepin County. You will assess client needs, develop individualized service plans, and connect people with formal and informal supports to promote independence and stable living.

Key duties include conducting assessments, coordinating referrals for transportation, housing resources, meals, and social supports; maintaining records in an electronic health

Qualifications

• Experience with community-based clients.
• Knowledge of Hennepin County programs.
• Ability to work independently and with partners.
• Excellent communication and organizational skills.
• Valid driver’s license and insurance.

Responsibilities

• Conduct strengths- and needs-based assessments and develop individualized service plans with each participant.
• Provide referrals, coordination, and follow-up for supports including transportation, housing resources, and homemaking services.
• Facilitate connection to informal supports such as faith communities and neighbors.
• Offer one-to-one services or small-group supports to enhance stability, reduce isolation.
• Track progress and document services in compliance with contract requirements.
• Monitor participants’ ongoing needs and adjust plans to maintain independence.
• Maintain client records in electronic health system.

Skills

Community resources

Client engagement

Documentation

Communication

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full-time, Hybrid Care Coordinator - Minneapolis & Hennepin Co

Care Coordination Full-Time 1.0 Minneapolis, MN, US

2 days ago Requisition ID: 1506

Starting Pay:$52,000

Location: Hybrid Work Environment + Minneapolis & Hennepin County

The Care Coordinator will work directly with clients to assess needs, develop individualized service plans, and connect individuals to formal and informal community supports. This role is key in helping clients achieve their goals, increase independence, and avoid unnecessary facility-based care.

Key Responsibilities
The Care Coordinator will:

• Conduct strengths- and needs-based assessments and develop individualized service plans with each participant.
• Provide referrals, coordination, and follow-up for a wide range of supports, including transportation, food security, home maintenance, housing resources, companionship programs, benefit navigation, and homemaking services.
• Facilitate connection to informal supports such as friends, neighbors, faith communities, and other natural resources.
• Offer one-to-one services or small-group supports to enhance stability, reduce isolation, and promote social engagement.
• Track progress toward goals, gather required demographic and service data, and document services in compliance with contract requirements.
• Monitor participants’ ongoing needs and adjust support plans to maintain independence and stability in the home and community.
• Maintain client records in electronic health system.

Qualifications

• Experience maintaining with a base of clients throughout the community required.
• Strong knowledge of community resources and benefits programs available in Hennepin County required.
• Ability to build rapport, work independently, and collaborate with a broad network of service providers required.
• Excellent communication, documentation, and organizational skills required.
• Valid driver's license, vehicle insurance, and accetable driving record required.

Touchstone Mental Health Mission and Values:
Touchstone Mental Health provides innovative, person-centered services that foster hope, health and wellbeing.

• Dignity and respect are cornerstones of all our interactions.
• Diversity, equity and inclusion create a welcoming culture that reflects compassion and embraces differences.
• Innovation, excellence and collaboration in our work helps us set the standard for mental health services and assures safe and affordable housing for the people we serve.
• Person-centered approaches ensure that all people have the right to make informed choices about their lives.

Touchstone Mental Health is an Equal Opportunity Employer and is committed to building and maintaining a diverse staff that is representative of the communities we serve and live in. People of color and LGBTQ-Identified individuals are strongly encouraged to apply.