Full-Time Home Care & Hospice Virtual Care Coordinator RN

Trinity Health; Livonia (MI); Remote; USD 50,000 - 80,000; Part time

Job summary

An established industry player is seeking a dedicated Virtual Care Coordinator RN to provide exceptional nursing care remotely. This role involves assessing clients, coordinating care, and ensuring compliance with healthcare standards. You'll have the opportunity to make a significant impact on patient outcomes while working in a supportive environment that values diversity and inclusion. With a commitment to professional development and a range of benefits from day one, this position is perfect for those looking to advance their nursing career in a flexible setting. Join a team that prioritizes quality care and patient satisfaction.

Benefits

Health, dental and vision insurance

Work Today Get Paid Tomorrow

Employee Referral Reward Program

Short and long-term disability

Tuition Reimbursement

Paid CEUs

403b

Generous paid time off

Comprehensive orientation

Qualifications

• BSN required from an approved nursing education program.
• Two-three years of experience in home healthcare or acute care.

Responsibilities

• Provide virtual nursing care and assessments to clients.
• Coordinate care with office care managers and other disciplines.

Skills

Clinical Skills

Communication Skills

Health Coaching

Motivational Interviewing

Customer Service

Education

BSN

Tools

Epic EMR

Job description

Employment Type:

Part time

Shift:

Rotating Shift

Description:

Hours/Shift: 3pm-11pm EST with every 3rd weekend rotation and holiday rotation 6pm-6am EST

Position Purpose:

Our Virtual Care Coordinator RNs (VCC) provides virtual, professional nursing care to the organization’s clients as prescribed by the physician, and/or requested by the client/family, and in compliance with the state’s Nurse Practice Act, any applicable licensure/certification requirements, and the organization’s policies and procedures. The RN is fully responsible for the virtual assessment, care planning, telephonic intervention, and overall virtual care remote monitoring and follow up. Provides triage/on-call support to home health/hospice agencies.

What You Will Do:

• Effectively and efficiently prioritizes virtual care/ telemonitoring alerts visits based on client condition, physician orders and available resources.

• Maintains a current working knowledge of applicable Federal. State and local laws and regulations, the Organizational Integrity Program, Code of Ethics, as well as agency policies and procedures and adheres in a manner that reflects honest, ethical and professional behavior.

• Accurately assesses clients at admission to the virtual care center, at required time points, and as needed, utilizing virtual care equipment.

• Informs the client/caregiver about the virtual care center, care/services available, client obligation for payment (if any), and other responsibilities and rights, before care is initiated.

• Makes appropriate referrals for evaluation/care to other disciplines and services if need identified, and coordinates care with office care manager to ensure effective and efficient care is provided.

• Utilizes interview, evaluation in assessing clients and applies nursing judgment, consistent with practice standards, in formulating interventions and making recommendations to the physician, agency, and client.

• Reports changes in client condition as appropriate and in a timely manner, to the client’s physician and/or Case Manager/designee and obtains orders for changes in the plan of treatment to respond to the client’s condition.

• Initiates and assures implementation of orders for medication/ treatments as prescribed by the physician in accordance with the plan of treatment.

• Utilizes and implements appropriate tools and pathways per guidelines and/or policy and procedure (e.g., education checklists, pathway protocols, Home Program Instructions, phone visits etc.).

• Participates in quality improvement processes including peer review as directed.

Benefits:

• Day 1 Benefits - Health, dental and vision insurance

• Work Today Get Paid Tomorrow

• Employee Referral Reward Program

• Short and long-term disability

• Tuition Reimbursement

• Paid CEUs

• 403b

• Generous paid time off

• Comprehensive orientation

Minimum Qualifications:

• BSN required by an approved Nursing education program.

• Compact RN License Preferred

• Two-three years' experience in home healthcare or comparable experience in acute care cardiac, ICU, CCU, or ER, triage med-surg or home health telemonitoring

• Hospice and/or home care Experience Preferred

• Epic or Home Care EMR Experience Preferred

• Demonstrated strong clinical, dietary, pharmacology, chronic disease management, and customer service skills.

• Demonstrated ability to achieve hospital readmission rates <5%.

• Well-developed communication and interpersonal skills to provide effective interface with professional and clinical staff, patients, and other related customers.

• Demonstrated ability to effectively use health coaching and motivational interviewing techniques to assist patients in achieving health goals. Health Coach Certification a plus.

• Current Registered Nurse licensure in the state of practice.

• Must have current Driver’s license and reliable transportation to and from work site.

• Ability to consistently demonstrate commitment to the mission and Organizational Code of Ethics and adhere to the Compliance Program.

Apply Today!!!

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.