Full Time - Head Cashier - Day

Lowe's Companies, Inc.; Warrensburg (MO); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading retail company is seeking a Full Time Head Cashier to provide excellent customer service and manage transactions at the checkout. The role involves assisting customers, training staff, and ensuring a clean and safe store environment. Ideal candidates will have retail experience and strong communication skills.

Qualifications

• 1-2 years of retail cashier experience.
• Less than 1 year of experience with computers and retail technology.
• Ability to lift up to 15 pounds.

Responsibilities

• Monitor and assist customers at self-checkout registers.
• Process sales, returns, and refunds using a cash register.
• Train and coach associates in departmental duties.

Skills

Customer service

Cash handling

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Join to apply for the Full Time - Head Cashier - Day role at Lowe's Companies, Inc.

Essential Functions:

Note: Minors in this role may not be responsible for some activities listed below.

Assisted Self Check Out

• Monitor and assist customers at multiple self-checkout registers.
• Interact proactively with customers to recommend products and services.
• Greet, assist, and engage with customers across registers.
• Move throughout the checkout area to ensure transaction accuracy.
• Thank customers and invite them back to Lowe’s.

Customer Service

• Deliver excellent customer service following Lowe's policies.
• Assist customers in locating and demonstrating merchandise.
• Respond promptly to customer and employee questions.
• Show appreciation to customers.
• Communicate product, warranty, and program information.
• Train and coach associates in departmental duties.
• Process sales, returns, and refunds using a cash register.
• Support front-end team with supervision and coaching.
• Handle security tags, verify product info, and bag merchandise.
• Answer and direct phone calls.
• Open additional registers as needed.
• Assist with line vesting for quicker checkout.

In-stock

• Prepare register area at shift start/end.
• Inspect returned merchandise for damages.
• Manage customer orders and verify receipts.
• Review and process online orders and returns.
• Verify prices and record store use items.

Clean and Safe Stores

• Monitor cash and obtain safety bags.
• Assist with security at store entrances/exits.
• Detect and report shoplifting and security risks.
• Maintain cleanliness and organization.
• Ensure safety compliance and operate store equipment.

General

• Perform other duties as assigned.

Minimum Requirements:

• Less than 1 year of experience with computers.
• Less than 1 year of experience with retail technology.
• 1-2 years of retail cashier experience.
• Ability to lift up to 15 pounds.

Preferences:

• High school diploma or equivalent.
• Experience in product sales and customer needs assessment.
• Experience as a head cashier and in retail departments.
• Supervisory experience.
• Experience with shoplifting detection.

Lowe’s is an equal opportunity employer. For benefits info, visit our benefits page.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: General Business and Customer Service
• Industries: Retail