Full Time - Head Cashier - Day

Lowe's Companies, Inc.; Helena (MT); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading retail company as a Full Time Head Cashier. You will provide exceptional customer service, assist with transactions, and ensure a clean and safe shopping environment. Ideal candidates have prior retail experience and strong communication skills.

Qualifications

• 1-2 years of retail cashier experience.
• Less than 1 year of experience with computer use.

Responsibilities

• Monitor and assist customers at self-checkout registers.
• Provide excellent customer service and assist with transactions.
• Maintain cleanliness and safety in the store.

Skills

Customer Service

Communication

Retail Technology

Education

High School Diploma

Job description

Join to apply for the Full Time - Head Cashier - Day role at Lowe's Companies, Inc.

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Essential Functions:

NOTE: Minors in this role may not be responsible for some activities listed below.

Assisted Self Check Out

• Monitor and identify customers needing assistance at multiple self-checkout registers.
• Interact proactively with customers to recommend products and services.
• Greet, assist, and engage with customers at multiple registers simultaneously.
• Move around the checkout area performing standing, walking, reaching, bending, lifting, and moving products to ensure transaction accuracy.
• Thank customers and invite them back to Lowe’s.

Customer Service

• Provide excellent customer service consistently, following Lowe's policies and procedures.
• Assist customers with locating, demonstrating, selecting, carrying, and loading merchandise.
• Respond promptly to customer and employee questions, guiding them through store areas and projects as needed.
• Show sincere appreciation to customers.
• Communicate product and service information, including warranties and features.
• Train and coach associates in departmental duties and sales opportunities.
• Process sales transactions, returns, and refunds using a cash register.
• Handle cash accurately and support front-end team members.
• Assist with removing security tags, verifying product info, and bagging merchandise.
• Answer and direct phone calls appropriately.
• Open additional registers when needed to ensure efficient checkout.
• Assist in line vesting to improve checkout turnaround times.

In-stock

• Prepare the register area at shift start and end, ensuring functionality and supplies.
• Inspect returned merchandise for damages.
• Enter and submit customer orders, verify receipts, and sign loading tickets.
• Manage online orders and returned merchandise.
• Check product prices and verify price matches.
• Record store use items.

Clean and Safe Stores

• Monitor cash and obtain safety bags from the cash office.
• Oversee merchandise entering and leaving, assisting with alarms.
• Detect signs of shoplifting and security risks, reporting promptly.
• Maintain cleanliness and organization, ensuring compliance with safety standards.
• Operate store equipment as needed based on role.

General

• Perform other duties as assigned.

Minimum Requirements:

• Less than 1 year of experience with computer use (inputting, accessing, modifying, outputting information).
• Less than 1 year of experience with retail technology (smartphones, tablets).
• 1-2 years of retail cashier experience.
• Ability to lift up to 15 pounds with or without accommodation.

Preferences:

• High school diploma or equivalent.
• Experience in product sales, including credit cards, protection plans, warranties, and features.
• Experience as a head cashier.
• Experience working in Lowe’s or similar retail departments.
• Supervisory experience, including training and coaching employees.
• Experience detecting shoplifting signs.

Lowe’s is an equal opportunity employer. For more information on benefits, visit our benefits page.