Full Time - Head Cashier - Day

Lowe's Companies, Inc.; Alabaster (AL); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Head Cashier to join their team. This role involves providing exceptional customer service, assisting with transactions, and ensuring a clean and safe shopping environment. Ideal candidates will have prior retail experience and a passion for helping customers. If you thrive in a fast-paced environment and enjoy working with people, this position offers a fantastic opportunity to grow within a supportive team. Join a company that values its employees and promotes from within, making it a great place to build your career.

Qualifications

• 1-2 years of retail cashier experience is preferred.
• Ability to lift up to 15 pounds with or without accommodation.

Responsibilities

• Monitor and assist customers at self-checkout registers.
• Provide excellent customer service and assist with transactions.
• Maintain cleanliness and safety standards in the store.

Skills

Customer Service

Cash Handling

Retail Technology

Product Knowledge

Education

High School Diploma or Equivalent

Tools

Cash Register

Job description

Join to apply for the Full Time - Head Cashier - Day role at Lowe's Companies, Inc.

2 days ago Be among the first 25 applicants

Join to apply for the Full Time - Head Cashier - Day role at Lowe's Companies, Inc.

Essential Functions:

NOTE: Minors in this role may not be responsible for some activities listed below.

Assisted Self Check Out

• Monitor and identify customers needing assistance at multiple self-checkout registers simultaneously.
• Proactively approach and interact with customers to recommend products and services.
• Greet, assist, and engage with multiple customers across registers.
• Move throughout the checkout area, standing, walking, reaching, bending, lifting, and moving products to complete transactions.
• Thank customers and invite them back to Lowe’s.

Customer Service

• Provide excellent customer service following Lowe's policies and procedures.
• Assist customers in locating, demonstrating, and selecting merchandise.
• Respond promptly to customer and employee questions, guiding them through store areas and projects.
• Show sincere appreciation to customers.
• Communicate product, warranty, and service information effectively.
• Train and coach associates in departmental duties and sales opportunities.
• Process sales, returns, and refunds using a cash register.
• Handle cash accurately and support front-end team members.
• Assist with security tag removal, product verification, and bagging merchandise.
• Answer and direct incoming calls.
• Open additional registers as needed for customer flow.
• Assist with line vesting for quicker checkout.

In-stock

• Prepare register area at shift start/end, check functionality, and restock supplies.
• Inspect returned merchandise for damages.
• Manage customer orders, verify receipts, and load merchandise.
• Review and process online orders and returns.
• Verify prices and look up product information for price matching.
• Record store use items.

Clean and Safe Stores

• Monitor cash and obtain safety bags.
• Observe store entrances/exits for security and assist with alarms.
• Detect shoplifting and communicate risks to management.
• Maintain cleanliness and organization per safety standards.
• Ensure a safe work environment, conducting safety reviews and hazard identification.
• Operate store equipment as required by role.

General

• Perform additional duties as assigned.

Minimum Requirements:

• Less than 1 year of experience with computers and retail technology.
• 1-2 years of retail cashier experience.
• Ability to lift up to 15 pounds with or without accommodation.

Preferences:

• High school diploma or equivalent.
• Experience in product sales, customer needs assessment, and explaining product features and warranties.
• Experience as a head cashier or in a Lowe's store.
• Supervisory experience including training and coaching employees.
• Experience in shoplifting detection.

Lowe’s is an equal opportunity employer. For benefits information, visit our benefits page.