Full-Time Guest Room Attendant – Detail‑Oriented & Friendly

Colwen Management Inc; Massachusetts; On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Flexible Spending Accounts

Paid Time Off Programs

Employee Assistance Program

401K Plan - Traditional & Roth Options

Hotel Discount Travel Program

Exclusive Associate Discounts

Training and Development Programs

Job summary

Residence Inn Boston Downtown South End, a Colwen Hotels property, is seeking highly motivated and friendly Housekeepers with an eye for detail to join our team! In this role you will be responsible for performing a variety of cleaning activities in accordance with company and brand standards.

We offer a comprehensive benefits package including medical, vision, flexible spending accounts, PTO programs, EAP, 401K with employer match, hotel discounts, and training opportunities.

Qualifications

• Prior hotel housekeeping experience preferred.
• Detail-oriented and thorough.
• Respect guest privacy and maintain integrity.
• Fast, quality-driven with minimal supervision.
• Strong prioritization and time management.
• Willing to work a rotational 7-day cycle including weekends and holidays.

Responsibilities

• Receive list of rooms from manager and prioritize cleaning.
• Clean, stock and maintain guest rooms to brand standards.
• Respond promptly to guest and department requests.
• Restock supplies and transport cart to floors/rooms.
• Ensure privacy of guests at all times.
• Knock, announce, and return if occupied.
• Check amenities and restock as needed.
• Make beds and stock bath linens.
• Clean and disinfect bathrooms, kitchens, and coffee stations.
• Remove trash and dirty linens from rooms.
• Notify maintenance of repairs.
• Final walk-around to ensure standards are met.
• Launder soiled linens and fold as needed.
• Handle found items appropriately.
• Perform other duties as requested.

Skills

Detail-oriented

Time management

Guest service

Privacy respect

Teamwork

Job description

Residence Inn Boston Downtown South End, a Colwen Hotels property, is seeking highly motivated and friendly Housekeepers with an eye for detail to join our team! In this role you will be responsible for performing a variety of cleaning activities in accordance with company and brand standards.

We offer a comprehensive benefits package including medical, vision, flexible spending accounts, PTO programs, EAP, 401K with employer match, hotel discounts, and training opportunities.