Full time Front Desk Agent Hampton Inn by Hilton AustinOak Hill

HUMBLE ORIGINS HOSPITALITY MANAGEMENT, LLC; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical / Dental / Vision

PTO

Bonus Opportunities

Hotel Discounts

Competitive Pay

Job summary

An established industry player in hospitality is seeking a friendly and enthusiastic team player who loves interacting with people. In this role, you will play a crucial part in creating memorable experiences for guests by providing exceptional service, whether in person or over the phone. Your responsibilities will include welcoming guests, checking them in and out, and ensuring their needs are met during their stay. This position offers the opportunity to work in a dynamic environment where your contributions will directly impact guest satisfaction. If you thrive in a fast-paced setting and enjoy making others smile, this could be the perfect opportunity for you.

Qualifications

• Basic reading, writing, and math skills are required.
• Ability to interact with guests and provide exceptional service.

Responsibilities

• Welcome and serve guests with exceptional service.
• Ensure guests are checked in and out in a friendly manner.

Skills

Customer Service

Communication Skills

Basic Math Skills

Education

High School Diploma or GED

Job description

Who this job will appeal to

A team player with a great smile who absolutely LOVES people!

What you will be doing

You will help to create an Excellent and Memorable stay for our guests by welcoming and serving each guest with exceptional service either in person or by phone and ensuring that guests are checked in and out in a friendly and timely manner.

Requirements

Requirements include basic reading, writing, and math skills. May be required to work nights, weekends, and/or holidays. This job requires the ability to perform the following: regularly required to talk, hear, and interact with guests. Frequently required to use hands and fingers to handle or feel objects, tools, or controls. Occasionally required to walk, sit, and reach with hands and arms. Frequently lift and/or move up to 10 pounds and stand for long periods of time.

Education & Experience

High school diploma or general education degree (GED); or equivalent combination of education and experience.

Hotel Experience Preferred

Benefits

• Medical / Dental / Vision
• PTO
• Bonus Opportunities
• Hotel Discounts
• Competitive Pay

An Equal Opportunity Employer

We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.