Full-Time Floating Leasing Consultant

Rookwood Properties Incorporated; Cincinnati (OH); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

PTO & paid holidays

Life insurance

Disability insurance

401(k) with company match

Housing discounts

Cell phone reimbursement

Job summary

Rookwood Properties Incorporated is seeking a Floating Leasing Consultant in the Cincinnati area to guide prospective tenants from initial inquiry to move-in, ensuring an exceptional resident experience. You will use sales skills to highlight features, tour properties, and respond promptly to inquiries while upholding Fair Housing guidelines.

The role requires strong communication abilities and the capacity to work across locations with a flexible schedule.

Qualifications

• Excellent communication and interpersonal abilities.
• Strong organizational and multitasking skills.
• Ability to work independently and follow company policies.

Responsibilities

• Provide excellent service to prospective and current residents by phone, email, and in person.
• Tour prospects and market vacancies to meet occupancy goals.
• Process applications, credit and background checks, and lease paperwork accurately.
• Coordinate move-in/move-out inspections and maintenance requests.
• Maintain accurate records and collect rent, fees, and deposits.

Skills

Strong communication

Interpersonal skills

Organizational skills

Multitasking

MS Office

Work independently

Tools

Microsoft Office

Job description

Join our team as a Floating Leasing Consultant! We’re seeking an enthusiastic, professional, result-driven individual passionate about exceptional customer service. Use your sales skills and can-do attitude to guide prospective tenants from first inquiry to move-in, creating a remarkable experience for current and future residents.

• Job Title: Floating Leasing Consultant - Tuesday through Friday, 8:30 to 5 - Saturday, 10 to 4
• Location: Communities throughout Cincinnati, Dayton, and Northern Kentucky
• Compensation: $18 to $23 per hour, plus commissions, mileage reimbursement, and a $50 monthly cell phone stipend.

Key Responsibilities:

• Tenant Relations: Provide excellent service to prospective and current residents by phone, email, and in person. Answer inquiries, resolve concerns, and build positive relationships to support satisfaction and retention. Follow Fair Housing laws and company policies when qualifying, screening, and accepting applicants.
• Sales and Marketing: Tour prospective tenants, highlighting unit features and community amenities. Market vacancies through advertising, social media, and online listings to meet occupancy goals.
• Administrative Duties: Process applications, credit and background checks, and reference verification in compliance with Fair Housing laws. Prepare lease agreements and paperwork accurately and promptly; maintain organized records; and collect rent, application fees, and security deposits.
• Property Operations: Coordinate move-in and move-out inspections. Submit and track maintenance requests through resolution. Inspect common areas and vacant units to keep them clean, maintained, and "market-ready".
• Experience: Retail, leasing, property management, or sales-focused customer service experience preferred.
• Skills: Strong communication, interpersonal, organizational, and multitasking skills; proficiency with basic computer programs, including Microsoft Office; strong work ethic and ability to work independently.

A valid driver's license and reliable transportation are required. As a condition of employment, satisfactory background andMVR checks are required.

Full-time employees receive competitive pay and comprehensive medical, dental, and vision coverage, plus:

• Generous PTO, MyTime, floating holidays, paid holidays, Volunteer Time Off, and more
• $40,000 company-paid life insurance, with optional supplemental coverage
• Company-paid short- and long-term disability
• 401(k) with company match
• Employee housing discounts
• $50 monthly cell phone reimbursement
• $50 birthday benefit
• $450 annual health and wellness reimbursement
• Continuing education tuition assistance
• Mileage reimbursement for same-day travel between locations
• Pet insurance and Employee Assistance Program (EAP)
• Career growth, professional development, and company-sponsored events

EEO Statement:

Rookwood Properties is an Equal Opportunity Employer (EOE) that values and respects the importance of a diverse and inclusive workforce. The company's policy is to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion are key drivers of our company's success.

To learn more about Rookwood Properties, visit our website at www.rookwoodproperties.com