Full-Time Fashion Retail Team Lead: Customer Service & Ops

Place 2B Properties

Charlottesville (VA)

On-site

USD 35,000 - 52,000

Full time

11 days ago

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Job summary

Uptown Cheapskate Charlottesville is seeking a Team Lead to manage store operations and lead a passionate team to deliver exceptional customer service on-site in Charlottesville, Virginia. This full-time role includes supervising daily activities, training staff, managing inventory, coordinating promotions, and promoting sustainability in the community; evenings and weekends required.

You'll collaborate with management to ensure a welcoming, organized shopping experience and drive sales

Qualifications

Experience in retail leadership or supervisory roles.
Strong interpersonal and communication skills.
Ability to motivate and develop team members.
Proficient in inventory management and retail operations.
Flexible and adaptable in a fast-paced retail environment.

Responsibilities

Supervise daily store operations, ensuring high standards of customer service and a positive shopping atmosphere.
Lead, train, and motivate team members to achieve sales goals and customer satisfaction metrics.
Assist in managing inventory, including sorting, pricing, and merchandising items effectively.
Address customer inquiries and resolve issues to maintain positive relationships.
Collaborate with management to implement store promotions and sustainability initiatives.