Full-Time Exam Proctor — Secure, Client-Focused Test Center

PSI Services LLC; Albuquerque (NM); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Retirement plans (401(k))

Job summary

PSI Services LLC in Albuquerque, NM is seeking a Test Center Administrator (Exam Proctor) for a full-time, on-site role. You’ll help maintain exam integrity, welcome test takers, verify IDs, set up workstations and ensure a calm, professional testing environment. The job includes training, competitive pay of $15.30 per hour plus benefits, and a Tuesday through Saturday schedule from 8:00 a.m.

to 4:30 p.m. Local candidates will join a global leader in testing solutions with a focus on secure

Qualifications

• High school diploma or equivalent.
• US citizenship required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40% of your shift.
• Commitment to exam security and compliance.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Customer service

Strong communication

Attention to detail

Calm under pressure

Basic computer skills

Microsoft Office

Stand/walk 40%

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

PSI Services LLC in Albuquerque, NM is seeking a Test Center Administrator (Exam Proctor) for a full-time, on-site role. You’ll help maintain exam integrity, welcome test takers, verify IDs, set up workstations and ensure a calm, professional testing environment. The job includes training, competitive pay of $15.30 per hour plus benefits, and a Tuesday through Saturday schedule from 8:00 a.m.

to 4:30 p.m. Local candidates will join a global leader in testing solutions with a focus on secure