Full-Time Donated Goods Retail Associate

Goodwill Industries of the Redwood Empire

Napa (CA)

On-site

USD 20,809 - 29,638

Full time

14 days+

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Job summary

Goodwill Industries of the Redwood Empire is hiring a Retail Associate for the Napa location. The role involves welcoming donors and customers, handling donations, pricing, and merchandising, and supporting a multi-team store operation. This full-time, non-exempt position offers benefits and requires strong customer service skills and reliability.

Located at 1683 West Imola Avenue, Napa, the role emphasizes teamwork, safety, and adherence to company policies in a fast-paced retail environment.

Qualifications

Willingness to learn
The ability to maintain productivity and work with a sense of accomplishment and urgency
Proven ability to speak, read, write in English and count
Ability to take direction and work independently or with minimal supervision
Physical stamina to perform tasks for full work shift
Demonstrated ability to provide outstanding customer service

Responsibilities

Provide exceptional customer service while accepting, sorting, pricing and selling donated goods.
Support transportation on site, maintain a clean and orderly work environment.
Adhere to all Goodwill personnel policies and procedures.
Greet customers, facilitate sales, and manage cash register operations in accordance with policies.
Stock and rotate merchandise, keep fitting rooms and checkout areas organized.