Full-Time Customer Service Representative

Source Point Staffing; Milwaukee (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in visual communication products is seeking a Full-Time Customer Service Representative to join their team. The role involves engaging with customers, managing accounts, and ensuring excellent service delivery. With a focus on personal growth, the company offers comprehensive benefits, flexible hours, and a supportive culture that promotes teamwork and development.

Benefits

Full Benefits Package: Medical, Dental, Life, Vision Insurance

Company-sponsored 401(k) plan

Flexible Work Hours

Cross-Training opportunities

Casual Fridays

Qualifications

• Strong communication and listening skills.
• Ability to analyze and solve problems.
• Detail-oriented and adaptable.

Responsibilities

• Respond promptly to customer inquiries.
• Set up new customer accounts and maintain existing accounts.
• Handle incoming calls regarding questions and quotes.

Skills

Communication skills

Positive attitude

Listening skills

Analytical abilities

Problem-solving abilities

Job description

Full-Time Customer Service Representative

United Visual Products (http://www.uvpinc.com/) is a major manufacturer of visual communication boards and signs for churches, schools, businesses, and more. We sell bulletin boards, letter-boards, dry erase boards, easels, sign pedestals, open/closed signs, and more.

What is the foundation of our steady growth? Our success is based on four key reasons:

• Wide range of well-designed products
• Exceptional customer service

What can we offer you?

• Full Benefits Package: Medical, Dental, Life, STD/LTD & Vision Insurance, Paid Time Off, Paid Holidays (FT)
• Company-sponsored 401(k) plan (PT/FT)
• Flexible Work Hours and Schedule
  • We prioritize your education and family commitments!
• Friendly, Helpful, and Open Company Culture
  • Personal and Professional Growth Encouraged
  • Open-Door Policy with all managers
• Cross-Training opportunities
• Medium-sized business with a small-company mentality
• Casual Fridays!

Job responsibilities include, but are not limited to:

• Respond promptly to customer inquiries
• Obtain and evaluate relevant information for product and service inquiries
• Set up new customer accounts
• Maintain existing accounts
• Handle incoming calls regarding questions and quotes about our products
• Exposure to entry-level projects
• Engage effectively with customers and vendors

Requirements:

• Good communication skills
• High energy with a positive attitude
• Strong listening skills
• Analytical and problem-solving abilities
• Adaptability
• Attention to detail
• Willingness to learn

Employment decisions are based on merit, qualifications, performance, and business needs, made without discrimination based on race, religion, color, national origin, sex, age, disability, sexual orientation, gender identity, veteran status, or other protected factors.