Full Time Counter Representative

American Welding & Gas; Minot (ND); On-site; USD 32,000 - 45,000; Full time

Job summary

American Welding & Gas, Inc. in Minot, ND is seeking a Counter Representative to assist customers in-store and by phone, process sales, and manage cylinder transactions.

You will help with receiving freight, scheduling deliveries, and supporting the outside sales team while maintaining safety standards. The role requires a High School Diploma or GED, a Class B CDL with Hazmat endorsement (or ability to obtain), and a clean driving record.

Qualifications

• High School Diploma or GED.
• Class B CDL with Hazmat endorsement or the ability to obtain both.
• Clean driving record.
• Work experience in customer service or sales preferred.
• Able to move compressed gas and liquid cylinders; lift 50–75 pounds frequently and maneuver 100+ pound cylinders.

Responsibilities

• Assist customers in store and by phone to purchase and order products.
• Handle cylinder returns, exchanges and purchases.
• Reconcile cash, credit card, and charge transactions and end of day cash drawers.
• Branch collection activities and customer retention calls.
• Assist manager with opening and closing store each day and securing all cylinders and setting alarms.
• Monitor inventory levels and stock handling.
• Receive freight and create bar code labels with part numbers.
• Schedule deliveries and service calls.
• Support outside sales team.
• Follow safety policies and work within company guidelines.
• Help achieve sales targets while controlling expenses.

Skills

Customer service

Sales experience

Cash handling

Inventory awareness

Computer skills

Team player

Education

High School Diploma or GED

Tools

Class B CDL with Hazmat endorsement or ability to obtain

Forklift operation

Cash register experience

Job description

American Welding & Gas, Inc. has an immediate opening for a Counter Representative in our Minot, ND location.

Counter Responsibilities

• Assist customers in store and by phone to purchase and order products
• Handle cylinder returns, exchanges and purchases
• Handle cash and charge account transactions. Reconcile cash, credit card, and charge transactions and end of day cash drawers
• Branch collection activities and customer retention calls
• Assist manager with opening and closing store each day including securing all cylinders, locking all areas and setting alarms
• Monitor inventory levels. Check in and put away inventory
• Receive freight and create bar code labels with part numbers
• Schedule deliveries and service calls
• Support outside sales team
• Follow and comply with all company safety policies
• Work with store manager to achieve/surpass budgeted sales projections while maintaining expenses within the parameters allocated by management to achieve profitability
• Assist manager with building and equipment maintenance

Qualifications

• High School Diploma or GED
• Class B CDL requires Hazmat endorsement or the ability to obtain both requirement.
• Clean driving record
• Work experience in customer service or sales preferred
• Able to move compressed gas and liquid cylinders; Lift 50-75 pounds frequently and maneuver 100+ pound cylinders (rolling, using a cart, etc.)
• Cash register experience preferred
• Ability to operate a forklift preferred
• Strong computer skills
• Motivated, high energy individual that is willing to learn our products and grow with the company.

AWG is a manufacturer and distributor of industrial gases as well as a provider of all your welding supply needs. We are a family and teammate owned company that is headquartered in Raleigh, North Carolina. Our company provides industrial, medical and specialty gases as well as food and beverage gases across the United States, from Montana to Pennsylvania and down through Texas and Florida. With a team of over 800 employees, over 100 retail locations and 22 fill plants we pride ourselves in our customer service, expertise, assets and resources that allow us to reach a large and diversified customer base of the highest quality

American Welding & Gas is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.