Full-Time Concierge Security Officer - Customer-First Guard

Garda World Security; Durham (NC); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

DailyPay

Health insurance

Dental & Vision insurance

401(k) with employer matching

Paid holidays

Disability coverage

Life insurance

Uniform provided

Career growth opportunities

Job summary

GardaWorld Security Services is seeking a Concierge Security Officer to deliver exceptional customer service in office towers, hotels, and shopping centers. You will greet visitors, verify identity, and help create a safe, welcoming environment across all shifts in Research Triangle Park.

This role emphasizes access control, regular patrols, incident reporting, and readiness to respond to emergencies. Must have PPSB license and CPR certification, be eligible to work in the U.S., and pass a

Qualifications

• Must have PPSB License.
• CPR Certification required.
• Authorized to work in the U.S.
• High School Diploma or GED.
• Pass an extensive screening process.
• Excellent customer service skills.
• Proficient in basic phone & computer skills.
• Security, Military, or Law Enforcement experience is a plus.
• State license if required.

Responsibilities

• Greet visitors, verify identity, and guide guests.
• Control access to facilities.
• Perform regular patrols to identify risks.
• Inspect security equipment and report maintenance needs.
• Respond to incidents, provide first aid, and coordinate with emergency teams.
• Answer questions in person or by phone.
• Write incident reports and communicate security concerns.
• Protect people and property.

Skills

Customer service

Access control

Patrols

Incident reporting

First aid

Communication

Education

PPSB License

CPR Certification

High School Diploma or GED

Authorized to work in the U.S.

State license if required

Job description

GardaWorld Security Services is seeking a Concierge Security Officer to deliver exceptional customer service in office towers, hotels, and shopping centers. You will greet visitors, verify identity, and help create a safe, welcoming environment across all shifts in Research Triangle Park.

This role emphasizes access control, regular patrols, incident reporting, and readiness to respond to emergencies. Must have PPSB license and CPR certification, be eligible to work in the U.S., and pass a