Essential Functions:
- Customer Service
- Provides SMART customer service by following Lowe's policies and procedures.
- Assists customers in locating, demonstrating, selecting, carrying, and loading merchandise.
- Responds promptly to customer and employee questions, guiding them through projects when needed.
- Expresses sincere appreciation to customers.
- Shares information about stock, special orders, features, benefits, applications, and warranties related to Lowe’s programs.
- Coordinates delivery with customers and truck drivers.
In-stock
- Plans delivery activities, prints loading tickets, and ensures on-time delivery.
- Prepares merchandise, builds and bands loads, and loads trucks within payload limits.
- Inspects products before loading or assisting with loading.
- Verifies invoice items against loaded quantities.
Clean and Safe Stores
- Ensures loads are safe, secure, and compliant with DOT regulations.
- Updates delivery and route status in tracking systems.
- Unloads, installs, and tests appliances upon delivery.
- Performs vehicle inspections, maintains cleanliness, and reports issues.
- Completes DOT reporting for certification and compliance.
- Detects and reports security risks like shoplifting or theft.
- Maintains store cleanliness and organization.
- Follows safety protocols, including the use of safety devices and equipment.
- Operates store equipment as required by the role.
- Performs other duties as assigned.
Minimum Requirements:
- Class A or B CDL License with specific endorsements, depending on location.
- Valid medical certificate or ability to obtain one.
- Ability to pass MVR screening and obtain necessary licenses.
- Ability to read, write, and perform basic arithmetic.
- Must be at least 21 years old.
- Ability to comply with DOT and CDL regulations.
Preferences:
- Experience driving semi-trucks/trailers or certification from a driving school.
- Experience in in-home delivery or retail customer service.
- Experience operating forklifts or Moffett equipment.
Pay Range: $24.00 - $26.90 per hour.
For more information on benefits, visit https://talent.lowes.com/us/en/benefits and https://talent.lowes.com/us/en/joining-our-team.