Full Time Cashier Lead

Scheels All Sports; Eau Claire (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

ESOP (Employee Stock Ownership Plan)

401(k) with Roth options

associate discounts

full health coverage

insurance

Paid time off and holiday pay

Bereavement leave

Careers Page information

Job summary

Scheels is seeking a Customer Service/Full-Time associate in Eau Claire. You will greet customers, process transactions, and balance the cash drawer while delivering an exceptional shopping experience.

Responsibilities include training coworkers, promoting the Scheels Visa Rewards, and keeping the register area organized. High school diploma or GED and 1+ year cashiering experience preferred.

Qualifications

• High School Diploma or GED and 1+ years of cashiering experience or training.
• Ability to work varied hours including evenings, weekends, and holidays.
• Excellent customer service and communication skills.

Responsibilities

• Greet customers and acknowledge needs; know store products, policies, and promotions.
• Process transactions accurately at registers; itemize and total purchases.
• Handle payments and provide receipts; balance drawer at shift start/end.
• Assist with training of new associates and coordinate cashier duties.
• Promote Scheels Visa Rewards and explain benefits.
• Maintain orderly registers and surrounding areas; perform basic math tasks.

Skills

Customer service

Cashier experience

Strong communication

Basic math

Education

High School Diploma or GED

Job description

• Customer Service
• Full-Time
• Requisition #: MASTE012625

Description

Scheels Company Goals:

We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.

What We Commit To – Our Employee Ownership Values

As an employee-owner, you’re expected to actively contribute to a culture that thrives on:

• Delivering a Personalized WOW Customer Experience
• Every customer interaction is an opportunity to exceed expectations
• We focus on making every visit memorable, personalized, and impactful
• Having a Team-First, Winning Mentality
• We succeed together by supporting one another and celebrating team wins
• Collaboration and unity drive our performance and customer experience
• Learning and Adapting to Constant Change
• We embrace growth, innovation, and feedback
• Change is not a barrier–it’s a catalyst for improvement and excellence
• Taking Pride in Our Work and Thinking Like Owners
• Every task matters, and we take full responsibility for the results
• Ownership means accountability, care, and drive to go above and beyond
• Expecting Honesty and Integrity in All That We Do
• Trust is the foundation of our relationships–with customers and with each other
• We act with transparency, fairness, and respect at all times

Responsibilities:

• Respond promptly to customer needs and requests for service assistance by greeting and acknowledging each customer, and being knowledgeable of store products, policies, and promotions
• Accurately and efficiently process customer transactions through registers to itemize and total customer purchases
• Collects payment in the form of cash, check, or credit from customers and is able to provide accurate change and a receipt
• Records daily transactions from the cash register to balance drawer by counting money at the beginning and end of each shift
• Complete Customer Service projects and delegate to other cashiers when needed
• Coordinate training for cashiers and new associates
• Promote the Scheels Visa Rewards card and be able to clearly explain all benefits
• Accurately create a monthly budget and place orders for register supplies and parts
• Maintain orderly appearance of registers, customer service, and surrounding areas
• Ability to perform basic math; compute rate, ratio, and percent; draw and interpret bar graphs
• Effectively present information in one-on-one and small group situations to customers and other employees of the organization
• Demonstrates strong communication, organization, attention to detail, and problem solving skills
• Exercise judgment and tact, and be able to effectively work with customers when resolving problems that involve several concrete variables in standardized situations
• Ability to work assigned schedule, which may include varied hours, evenings, weekends, and holidays
• Assist with all other duties as assigned

Education & Experience:

High School Diploma, or General Education Degree(GED), and 1+ years of cashiering experience or training; or equivalent combination of education and experience.

Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Scheels cares about the health and safety of our Associates. Leaders are expected to enforce all safety policies and procedures. Encourage associates to report any safety concerns, near misses, or incidents.

Benefits:

• Employee Stock Ownership Plan (ESOP)
• 401(k) with Roth options
• associate discounts
• full health coverage—including medical, HSA, dental, and vision
• accident and hospital indemnity insurance
• Employee Assistance Program
• time to recharge through paid time off, holiday pay, maternity leave, and bereavement leave (Note: Additional leave benefits may apply based on your state of employment.)
• Learn more about what it means to be an owner at SCHEELS on our Careers Page .

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.