Cashier Lead

Scheels All Sports; Cedar Rapids (IA); On-site; USD 26,000 - 37,000; Full time

Job summary

Scheels is seeking a Customer Service associate in a full-time role in the Kirkwood Mall location. You will greet customers, answer questions, and help with product knowledge, promotions, and checkout processes. Strong communication and mathematical skills are essential to process payments and balance the register.

As an employee-owner environment, you will participate in training, support fellow cashiers, and promote Scheels Visa rewards while delivering a WOW customer experience every day.

Qualifications

• High School Diploma or GED required; 1+ year cashiering experience.
• Must be 18 years or older.
• Excellent customer service and communication skills.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Greet customers and assist with service needs while knowing store products and promotions.
• Process transactions accurately at the register and provide receipts.
• Balance cash drawer at start and end of shift.
• Coordinate training for cashiers and new associates.
• Promote Scheels Visa Rewards and explain benefits.
• Maintain cleanliness of registers and surrounding areas.
• Handle customer issues with professionalism.

Skills

Customer service

Education

High School Diploma or GED

1+ years cashiering experience

Job description

Kirkwood Mall Scheels
800 Kirkwood Mall STE 72
Bismarck, ND 58504, USA

• Rate : $23 USD per hour
• Customer Service
• Full-Time
• Requisition #: MASTE012618

Description

Scheels Company Goals:

We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.

What We Commit To - Our Employee Ownership Values

As an employee-owner, you're expected to actively contribute to a culture that thrives on:

• Delivering a Personalized WOW Customer Experience
• Every customer interaction is an opportunity to exceed expectations
• We focus on making every visit memorable, personalized, and impactful
• Having a Team-First, Winning Mentality
• We succeed together by supporting one another and celebrating team wins
• Collaboration and unity drive our performance and customer experience
• Learning and Adapting to Constant Change
• We embrace growth, innovation, and feedback
• Change is not a barrier - it's a catalyst for improvement and excellence
• Taking Pride in Our Work and Thinking Like Owners
• Every task matters, and we take full responsibility for the results
• Ownership means accountability, care, and drive to go above and beyond
• Expecting Honesty and Integrity in All That We Do
• Trust is the foundation of our relationships- with customers and with each other
• We act with transparency, fairness, and respect at all times

Responsibilities:

• Respond promptly to customer needs and requests for service assistance by greeting and acknowledging each customer, and being knowledgeable of store products, policies, and promotions
• Accurately and efficiently process customer transactions through registers to itemize and total customer purchases
• Collects payment in the form of cash, check, or credit from customers and is able to provide accurate change and a receipt
• Records daily transactions from the cash register to balance drawer by counting money at the beginning and end of each shift
• Complete Customer Service projects and delegate to other cashiers when needed
• Coordinate training for cashiers and new associates
• Promote the Scheels Visa Rewards card and be able to clearly explain all benefits
• Accurately create a monthly budget and place orders for register supplies and parts
• Maintain orderly appearance of registers, customer service, and surrounding areas
• Ability to perform basic math; compute rate, ratio, and percent; draw and interpret bar graphs
• Effectively present information in one-on-one and small group situations to customers and other employees of the organization
• Demonstrates strong communication, organization, attention to detail, and problem solving skills
• Exercise judgment and tact, and be able to effectively work with customers when resolving problems that involve several concrete variables in standardized situations
• Ability to work assigned schedule, which may include varied hours, evenings, weekends, and holidays
• Assist with all other duties as assigned

Education & Experience:

High School Diploma, or General Education Degree(GED), and 1+ years of cashiering experience or training; or equivalent combination of education and experience.

At least the age of 18 preferred

Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Heavy work - Exerting up to 100 pounds of force occasionally, and/or up 50 pounds of force frequently, and/or up 20 pounds of force constantly to move objects.

Scheels cares about the health and safety of our Associates. Leaders are expected to enforce all safety policies and procedures. Encourage associates to report any safety concerns, near misses, or incidents.

Schedule:

• Must be flexible to work assigned scheduled between 7am and 9pm; Monday through Friday.
• Schedule may include varied hours, days, evenings, weekends and holidays: especially during peek seasons
• Typically schedule Monday-Friday with evenings/weekends as needed
• Average hours per week: 40-42 Hours

Benefits:
At SCHEELS, we offer a full range of benefits, including an Employee Stock Ownership Plan (ESOP), 401(k) with Roth options, associate discounts, and full health coverage- including medical, HSA, dental, and vision. We also offer accident and hospital indemnity insurance, an Employee Assistance Program, and time to recharge through paid time off, holiday pay, maternity leave, and bereavement leave. (Note: Additional leave benefits may apply based on your state of employment.)
Learn more about what it means to be an owner at SCHEELS on our Careers Page .

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.