Full Time Banquet Captain - Private Country Club

West Shore Country Club; Camp Hill (Cumberland County); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Paid on the job training

Company provided meals

Paid holidays, vacation, and sick time

401K with discretionary match

Health, vision, and dental insurance

Job summary

West Shore Country Club is seeking a Banquet Captain to supervise banquet functions when the banquet manager is unavailable and assist during events. This hourly, non-exempt role reports to the Banquet Manager and involves coordinating service, ensuring guest satisfaction, and maintaining high standards of presentation.

Starting wage is $21+ per hour with full-time hours ranging from 30 to 40 hours per week.

Qualifications

• High School Diploma or Equivalent is required.
• 3-5 years Banquet Serving Experience.
• 2-4 years Supervisory Experience.
• Availability to work days, evenings, weekends and holidays.
• Strong verbal and written communication skills.
• Ability to make quick decisions and be detail oriented.

Responsibilities

• Coordinates food service between kitchen and banquet service staff.
• Inspects linens daily for proper appearance.
• Enforces club rules, regulations and policies.
• Reviews table diagrams and function room setup for events.
• Conducts daily line-up to ensure smooth service; assigns stations and times courses.

Skills

Banquet serving

Supervisory experience

Verbal & written communication

Education

High school diploma

Job description

Description

Established in 1928, the West Shore Country Club was envisioned as a place where friends could gather for social and recreational activities. Over the years, as membership grew, our original vision has remained true. Located on 164 acres in the heart of South Central Pennsylvania, our club offers the finest in golf, tennis, swimming, dining and social activities for your leisure times. Our variety of banquet settings can accommodate parties from a small business meeting to a grand wedding celebration. Our beautiful clubhouse and impeccably groomed grounds add to the aura of quiet sophistication that is the West Shore Country Club.

The Banquet Captain supervises the banquet functions for the club when the banquet manager is not available or assists the banquet manager during the function. This position ensures that member satisfaction standards are consistently attained. The Banquet Captain is an hourly, non-exempt position that reports directly to the Banquet Manager.

Starting Wage: $21+ per hour

Full Time Hours: 30 - 40 hours per week

Variable Hours Schedule

(WSCC is closed on Monday and Tuesday during the months of January & February. WSCC is closed on Mondays during the months of March - December. Banquet Employees can be scheduled to work events scheduled on days the Club is scheduled to be closed.)

Job Tasks (Additional Responsibilities)

• Coordinates food service between kitchen and banquet service staff.
• Inspects all linens daily for proper appearance.
• Enforces established club rules, regulations and policies.
• Reviews table diagrams, guest tables and other function room set-up needs for special functions.
• Conducts daily line-up (when the banquet manager is not available) to ensure smooth, efficient service; assigns server stations and coordinates the timing of courses.
• Ensures that all banquet staff are well-groomed and in proper uniform.
• Assists with inventory of all banquet service equipment and supplies to meet required needs.
• Assists with training, supervising, scheduling and evaluating of banquet service staff.
• Assures the neatness, cleanliness and safety of all banquet areas.
• Completes an after-event “Banquet Service Catering Report” to improve quality and efficiency of banquet functions.
• Ensures that all appropriate charges are billed correctly to each event and forwarded to the accounting department.
• Attends Banquet Department meetings.
• Manages the inventory of banquet service ware.
• Interacts with banquet host or hostess to assure all needs are being met.
• May serve “VIP” guests.
• Assures that state and local laws and the club’s policies and procedures for the service of alcoholic beverages are consistently followed.
• Completes other appropriate assignments made by the banquet manager.

Requirements

• High School Diploma or Equivalent
• 3 - 5 years Banquet Serving Experience
• 2 - 4 years Supervisory Experience
• Must be available to work days, evenings, weekends, and holidays
• Must have strong verbal and written communication skills
• Must be able to make quick decisions and detail oriented

West Shore Country Club offers to all employees:

• Paid on the job training
• Fun and enjoyable work environment
• Limited Employee Golfing Privileges
• Company Provided Meals
• Employee Appreciation and Engagement Events
• A Winning Team for all to succeed

West Shore Country Club Full Time Employees receive:

• Paid Holidays, Vacation, and Sick Time
• 401K with discretionary match
• Health, Vision, and Dental Insurance
• Company Paid STD and AD&D insurance

West Shore Country Club is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status and complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act.

Applicants requiring special accommodations during and after the application process can contact our Human Resources department at [phone] ext.1107.