Full-Time Banking Teller - Customer Care Pro

F8F Santander Bank N.A.; Old Bridge (NJ); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander is hiring a Full Time Teller for Old Bridge, NJ (also serving East Brunswick area). You’ll deliver friendly, accurate banking services, handle transactions, and help customers with deposits, withdrawals, and transfers while ensuring security and compliance.

This role offers opportunities to grow within a technology-driven financial services environment and to cross-sell banking solutions to meet customer needs.

Qualifications

• 6+ months cash handling experience.
• 6+ months customer service experience.
• Excellent customer service skills.
• Ability to identify and escalate risk.
• Ability to follow policies and procedures.
• Effective listening and communication.
• Comfortable using digital tools.
• Attention to accuracy and detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours including weekends and evenings.

Responsibilities

• Provide exceptional customer service and resolve concerns.
• Process transactions including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer.
• Cross-sell bank products to deepen customer relationships.
• Educate customers on self-service options using digital tools.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area for a welcoming environment.
• Support nearby branches as needed.

Skills

Cash Handling

Customer Service

Escalation awareness

Follow policies

Communication

Digital tools

Multitasking

Attention to detail

Math skills

Branch hours

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Santander is hiring a Full Time Teller for Old Bridge, NJ (also serving East Brunswick area). You’ll deliver friendly, accurate banking services, handle transactions, and help customers with deposits, withdrawals, and transfers while ensuring security and compliance.

This role offers opportunities to grow within a technology-driven financial services environment and to cross-sell banking solutions to meet customer needs.